Canon imagePROGRAF PRO-1000 series User Manual - Page 499

Cannot Communicate with Printer Using Direct Connection Check1 Make sure printer is turned on. Check2 Is the icon displayed on the LCD? If the icon is not displayed, select Activate direct connect. on Change LAN in LAN settings on the HOME screen. Check3 Make sure printer is selected as connection for wireless communication device (e.g. smartphone or tablet). Select the identifier for direct connection (SSID) specified for the printer as the connection destination for communication devices. Check4 Have you entered the proper password specified for the direct connection? If the security setting of the direct connection is enabled, you need to enter the password to connect your communication device to the printer. To check the password specified for the printer, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD. LAN settings (Item for administrator) • Print the network settings. Printing Network Settings Check5 Make sure the printer is not placed too far away from the wireless router. Place the wireless router and printer where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN due to a wall, place the printer and the computer in the same room. In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the wireless router as far away from interference sources as possible. Check6 Make sure 5 devices are already connected. Direct Connection does not allow more than 5 devices to be connected. Cannot Communicate with Printer via Wired LAN Check1 Make sure printer is turned on. 499