Canon imagePROGRAF PRO-1000 series User Manual - Page 518

Cannot Communicate with Printer while It Is in Direct Connection

Page 518 highlights

If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the network settings of it to match with those of the wireless router. Check5 Make sure printer is not too far away from wireless router. The wireless router is located indoors within the effective range for wireless communication. Locate the printer within 164 ft. / 50 m from the wireless router. Check6 Check for obstructions. Wireless communication between different rooms or floors is generally poor. Move the printer and wireless router as necessary. Check7 Make sure there is no source of radio wave interference nearby. If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the wireless router as far away from the interference source as possible. Cannot Communicate with Printer while It Is in Direct Connection If your smartphone/tablet cannot communicate with the printer in the direct connection, check the following. Check1 Make sure printer is turned on. Check2 Is icon displayed on LCD? Press the HOME button, select LAN settings and then set Change LAN to Activate direct connect.. Check3 Check settings of your smartphone/tablet. Make sure your smartphone/tablet can use the wireless LAN. For more on performing setting of the wireless LAN, refer to the instruction manual provided with your smartphone/tablet. Check4 Have you selected printer as destination of your smartphone/tablet? Select the access point name (SSID) of the printer with your smartphone/tablet. Check5 Have you entered proper password specified for direct connection? If the security setting of the direct connection is enabled, you need to enter the password to connect your smartphone/tablet to the printer. Check6 Make sure printer is not too far away. Locate your smartphone/tablet close enough to communicate with the printer. Check7 Check for obstructions. Wireless communication between different rooms or floors is generally poor. Move the printer as necessary. 518

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If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the
network settings of it to match with those of the wireless router.
Check5
Make sure printer is not too far away from wireless router.
The wireless router is located indoors within the effective range for wireless communication. Locate the printer
within 164 ft. / 50 m from the wireless router.
Check6
Check for obstructions.
Wireless communication between different rooms or floors is generally poor. Move the printer and wireless
router as necessary.
Check7
Make sure there is no source of radio wave interference nearby.
If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router
is nearby, it may cause interference. Place the wireless router as far away from the interference source as
possible.
Cannot Communicate with Printer while It Is in Direct Connection
If your smartphone/tablet cannot communicate with the printer in the direct connection, check the
following.
Check1
Make sure printer is turned on.
Check2
Is
icon displayed on LCD?
Press the
HOME
button, select
LAN settings
and then set
Change LAN
to
Activate direct connect.
.
Check3
Check settings of your smartphone/tablet.
Make sure your smartphone/tablet can use the wireless LAN.
For more on performing setting of the wireless LAN, refer to the instruction manual provided with your
smartphone/tablet.
Check4
Have you selected printer as destination of your smartphone/tablet?
Select the access point name (SSID) of the printer with your smartphone/tablet.
Check5
Have you entered proper password specified for direct connection?
If the security setting of the direct connection is enabled, you need to enter the password to connect your
smartphone/tablet to the printer.
Check6
Make sure printer is not too far away.
Locate your smartphone/tablet close enough to communicate with the printer.
Check7
Check for obstructions.
Wireless communication between different rooms or floors is generally poor. Move the printer as necessary.
518