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Canon imagePROGRAF PRO-1000 series User Manual - Page 521

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Printing Does Not Start Check1 Make sure printer is securely plugged in and press ON button to turn it on. The POWER lamp flashes while the printer is initializing. Wait until the POWER lamp stops flashing and remains lit. Note • If you are printing large data such as photos or other graphics, printing may take longer to start. The POWER lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts. Check2 If printer is turned off for some time, it may take longer to start printing. Wait until printing starts. Check3 Make sure printer is properly connected to computer. If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the USB cable is securely plugged in, check the following: • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact the vendor of the relay device. • There could also be a problem with the USB cable. Replace the USB cable and retry the printing. If you use the printer over a LAN, make sure the printer is connected to the network with a LAN cable or is correctly set up for network use. Check4 Is direct connection enabled? To print using a mode other than the direct connection, disable the direct connection first. Using Printer with Direct Connection Check5 Make sure paper settings match information set for rear tray. If the paper settings do not match the information set for the rear tray, an error message appears on the LCD. Follow the instructions on the LCD to solve the problem. Paper Settings Note • You can select whether the message which prevents misprinting is displayed. • To change the message view setting when printing using the printer's operation panel: Paper-related settings • To change the message view setting when printing using the printer driver: Changing the Printer Operation Mode (Windows) 521

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Printing Does Not Start

Check1

Make sure printer is securely plugged in and press

button to turn it on.

The

POWER

lamp flashes while the printer is initializing. Wait until the

POWER

lamp stops flashing and remains

lit.

Note

•

If you are printing large data such as photos or other graphics, printing may take longer to start. The

POWER

lamp flashes while the computer is processing data and sending it to the printer. Wait until printing

starts.

Check2

If printer is turned off for some time, it may take longer to start printing.

Wait until printing starts.

Check3

Make sure printer is properly connected to computer.

If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the

USB cable is securely plugged in, check the following:

•

If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the

computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact

the vendor of the relay device.

•

There could also be a problem with the USB cable. Replace the USB cable and retry the printing.

If you use the printer over a LAN, make sure the printer is connected to the network with a LAN cable or is

correctly set up for network use.

Check4

Is direct connection enabled?

To print using a mode other than the direct connection, disable the direct connection first.

Using Printer with Direct Connection

Check5

Make sure paper settings match information set for rear tray.

If the paper settings do not match the information set for the rear tray, an error message appears on the LCD.

Follow the instructions on the LCD to solve the problem.

Paper Settings

Note

•

You can select whether the message which prevents misprinting is displayed.

•

To change the message view setting when printing using the printer's operation panel:

Paper-related settings

•

To change the message view setting when printing using the printer driver:

Changing the Printer Operation Mode (Windows)

521