Canon imagePROGRAF PRO-1000 series User Manual - Page 497
Printer Suddenly Cannot Be Used
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Printer Suddenly Cannot Be Used Cannot Communicate with Printer Following Network Settings Change (Windows) Cannot Communicate with Printer via Wireless LAN Cannot Communicate with Printer Using Direct Connection Cannot Communicate with Printer via Wired LAN Cannot Print from Network Computer Cannot Communicate with Printer Following Network Settings Change (Windows) It may take a while for the computer to obtain an IP address, or you may need to restart your computer. Make sure the computer has obtained a valid IP address, and try again to find the printer. Cannot Communicate with Printer via Wireless LAN Check1 Check printer and network device (router, etc.) status. If the printer and network devices are off, turn them on. If they are on, turn them off and on again. Check2 Make sure printer and wireless router network settings match. Make sure the network settings of the printer (e.g. wireless router name, SSID, network key, etc.) are identical with those of the wireless router. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network setting information. Printing Network Settings If the printer network settings do not match with those of the wireless router, change the network settings of the printer to match with those of the wireless router. Note • For Windows, change printer's settings using IJ Network Device Setup Utility. Performing/Changing Wireless LAN Settings Check3 Make sure the printer is not placed too far away from the wireless router. Place the wireless router and printer where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. Wireless communication can be impeded by building 497