Canon imagePROGRAF PRO-1000 series User Manual - Page 522

Changing the Printer Operation Mode (Mac OS) Check6 If printing from a computer, delete unnecessary print jobs. • For Windows: Deleting the Undesired Print Job • For Mac OS: Deleting the Undesired Print Job Check7 Is feed slot cover closed? If the feed slot cover is opened, close it slowly and press the OK button. Check8 Is manual feed tray in paper feed position? If the manual feed tray is in the paper jam clearing position, return the tray to the paper feed position and press the OK button on the printer. Check9 Is tank cover closed? If the tank cover is opened when printing, close it. Check10 Does page size setting match size of paper loaded in printer? • For Windows: Press the OK button on the printer to clear the error. Then check Page Size setting in Page Setup sheet of the printer driver and load paper that is the same size as the setting and try printing again. Set the printer not to detect the width of the paper using the printer driver. To set the printer not to detect the width of the paper, open the printer driver setup window, and in Custom Settings under Maintenance sheet, select Disable paper width detection when printing from computer check box, and then click OK. To open the printer driver setup window, see How to Open the Printer Driver Setup Window. * Clear Disable paper width detection when printing from computer check box again once printing is complete, and then click OK. • For Mac OS: Press the OK button on the printer to clear the error. Then check the Paper Size setting in the Page Setup dialog and load paper that is the same size as the setting and try printing again. Set the printer not to detect the width of the paper using the Canon IJ Printer Utility. To set the printer not to detect the width of the paper, open the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Disable paper width detection when printing from computer check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility. * Clear the Disable paper width detection when printing from computer check box again once printing is complete, and then click Apply. Check11 Are media type and paper size specified properly in the printer driver? When the media type is specified to Photo Paper Pro Premium Matte or Matte Photo Paper in the printer driver, specify a paper size from the following size that has wide margins. 522