Canon imagePROGRAF iPF770 MFP M40 Basics Guide - Page 97

The surface of the paper is dirty, Printed colors are inaccurate, Advanced Settings

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iPF770 Series The surface of the paper is dirty Cause The Printhead is set too low in the Control Panel menu. You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink. The Ejection Guide is soiled. Corrective Action In the Control Panel menu, set Head Height to Automatic. (See "Troubleshooting Paper Abrasion and Blurry Images.") ➔User's Guide For paper-based media such as Heavyweight Coated Paper, set the VacuumStrngth to Strong or Strongest in the Control Panel menu. If the paper still rubs against the printhead, set the Head Height in the Control Panel menu to a higher value than the current setting. (See "Adjusting the Vacuum Strength.") ➔User's Guide (See "Troubleshooting Paper Abrasion and Blurry Images.") ➔User's Guide For film-based media such as Tracing Paper, set the VacuumStrngth to Standard, Strong or Strongest in the Control Panel menu. If the paper still rubs against the printhead, set the Head Height in the Control Panel menu to a higher value than the current setting. (See "Adjusting the Vacuum Strength.") ➔User's Guide (See "Troubleshooting Paper Abrasion and Blurry Images.") ➔User's Guide Clean the Ejection Guide. (See "Cleaning the Printer Exterior.") ➔User's Guide The surface of the paper is dirty Cause The Paper Retainer is soiled. You are using a paper that does not dry easily. Corrective Action Clean the Paper Retainer. (See "Cleaning Inside the Top Cover.") ➔P.39 In the Control Panel menu, set Roll DryingTime to at least 1 min. (See "Menu Settings.") ➔User's Guide When paper that does not dry easily is used for printing, it may curl during printing and touch the Output Tray. In this case, in the Control Panel menu, complete the settings for Dry time and Area in Scan Wait Time. However, note that printing will now take longer. (See "Menu Settings.") ➔User's Guide Troubleshooting Problems with the printing quality The back side of the paper is dirty Cause The Platen has become dirty after borderless printing or printing on small paper. The Platen has become soiled because you have set Width Detection to Off in the Control Panel menu. The Paper Retainer is soiled. BordlessOversize is set to Standard in the Control Panel menu. Corrective Action Open the Top Cover and clean the Platen. (See "Cleaning Inside the Top Cover.") ➔P.39 Set Width Detection to On in the Control Panel menu, and then open the Top Cover and clean the Platen. (See "Cleaning Inside the Top Cover.") ➔P.39 Open the Top Cover and clean the Platen. After this, manually advance the roll onto the Platen before printing. (See "Cleaning Inside the Top Cover.") ➔P.39 (See "Feeding Roll Paper Manually.") ➔User's Guide Clean the Paper Retainer. (See "Cleaning Inside the Top Cover.") ➔P.39 Set BordlessOversize to Little in the Control Panel menu. (See "Menu Settings.") ➔User's Guide Printed colors are inaccurate Cause Corrective Action Color adjustment has not been activated in the In the Advanced Settings of the printer driver, access Color Settings in Color Advanced Settings of the printer driver. Mode to adjust colors. (See "Main Sheet (Windows).") ➔User's Guide (See "Main Pane (Mac OS).") ➔User's Guide 97 Colors have not been adjusted on the computer Refer to the computer and monitor documentation to adjust the colors. or monitor. Basic Guide

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Cause
Corrective Action
The Printhead is set too low in the
Control Panel menu.
In the Control Panel menu, set
Head Height
to
Automatic
.
(See "Troubleshooting Paper Abrasion and Blurry Images.")
➔
User's Guide
You are printing on heavyweight pa-
per or paper that curls or wrinkles
easily after absorbing ink.
For paper-based media such as Heavyweight Coated Paper, set the
VacuumStrngth
to
Strong
or
Strongest
in the Control Panel menu. If the paper still rubs against the printhead,
set the
Head Height
in the Control Panel menu to a higher value than the current setting.
(See "Adjusting the Vacuum Strength.")
➔
User's Guide
(See "Troubleshooting Paper Abrasion and Blurry Images.")
➔
User's Guide
For film-based media such as Tracing Paper, set the
VacuumStrngth
to
Standard
,
Strong
or
Strongest
in the Control Panel menu. If the paper still rubs against the printhead, set the
Head Height
in the Control Panel menu to a higher value than the current setting.
(See "Adjusting the Vacuum Strength.")
➔
User's Guide
(See "Troubleshooting Paper Abrasion and Blurry Images.")
➔
User's Guide
The Ejection Guide is soiled.
Clean the Ejection Guide.
(See "Cleaning the Printer Exterior.")
➔
User's Guide
The surface of the paper is dirty
The surface of the paper is dirty
Cause
Corrective Action
The Paper Retainer is soiled.
Clean the Paper Retainer.
(See "Cleaning Inside the Top Cover.")
➔
P.39
You are using a paper that
does not dry easily.
In the Control Panel menu, set
Roll DryingTime
to at least
1 min.
(See "Menu Settings.")
➔
User's Guide
When paper that does not dry easily is used for printing, it may curl during printing and touch the
Output Tray.
In this case, in the Control Panel menu, complete the settings for
Dry time
and
Area
in
Scan Wait
Time
.
However, note that printing will now take longer.
(See "Menu Settings.")
➔
User's Guide
The back side of the paper is dirty
The back side of the paper is dirty
Cause
Corrective Action
The Platen has become dirty after borderless
printing or printing on small paper.
Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.")
➔
P.39
The Platen has become soiled because you
have set
Width Detection
to
Off
in the Control
Panel menu.
Set
Width Detection
to
On
in the Control Panel menu, and then open the Top
Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.")
➔
P.39
Open the Top Cover and clean the Platen. After this, manually advance the roll
onto the Platen before printing.
(See "Cleaning Inside the Top Cover.")
➔
P.39
(See "Feeding Roll Paper Manually.")
➔
User's Guide
The Paper Retainer is soiled.
Clean the Paper Retainer.
(See "Cleaning Inside the Top Cover.")
➔
P.39
BordlessOversize
is set to
Standard
in the
Control Panel menu.
Set
BordlessOversize
to
Little
in the Control Panel menu.
(See "Menu Settings.")
➔
User's Guide
Printed colors are inaccurate
Printed colors are inaccurate
Cause
Corrective Action
Color adjustment has not been activated in the
Advanced Settings
of the printer driver.
In the
Advanced Settings
of the printer driver, access
Color Settings
in
Color
Mode
to adjust colors.
(See "Main Sheet (Windows).")
➔
User's Guide
(See "Main Pane (Mac OS).")
➔
User's Guide
Colors have not been adjusted on the computer
or monitor.
Refer to the computer and monitor documentation to adjust the colors.
iPF770 Series
The surface of the paper is dirty
Basic Guide
Troubleshooting
Problems with the printing quality
97