Section |
Page |
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x |
1 |
Contents |
3 |
New and Changed Information |
25 |
Preface |
27 |
Document Organization |
27 |
Document Conventions |
29 |
Related Documentation |
30 |
Release Notes |
30 |
Compatibility Information |
30 |
Regulatory Compliance and Safety Information |
30 |
Hardware Installation |
30 |
Cisco Fabric Manager |
31 |
Command-Line Interface |
31 |
Troubleshooting and Reference |
31 |
Installation and Configuration Note |
31 |
Obtaining Documentation, Obtaining Support, and Security Guidelines |
32 |
Troubleshooting Overview |
33 |
Overview of the Troubleshooting Process |
33 |
Best Practices |
34 |
Troubleshooting Basics |
34 |
General Steps |
34 |
Gathering Information Using Common Fabric Manager Tools and CLI Commands |
35 |
Verifying Basic Connectivity |
36 |
Verifying SAN Element Registration |
37 |
Fibre Channel End-to-End Connectivity |
37 |
Primary Troubleshooting Flowchart |
41 |
System Messages |
42 |
System Message Text |
42 |
Syslog Server Implementation |
42 |
Implementing Syslog with Fabric Manager |
43 |
Implementing Syslog with the CLI |
44 |
Troubleshooting with Logs |
45 |
Viewing Logs with Fabric Manager |
45 |
Viewing Logs with the CLI |
45 |
Viewing the Log from the Supervisor |
46 |
Contacting Customer Support |
47 |
Troubleshooting Installs, Upgrades, and Reboots |
49 |
Overview |
49 |
Guidelines |
50 |
Guidelines for Installations |
50 |
Guidelines for Upgrading |
50 |
Guidelines for Reboots |
52 |
Disruptive Module Upgrades |
52 |
Troubleshooting a Nondisruptive Upgrade on a Fabric Switch |
52 |
Troubleshooting Fabric Manager Installations |
53 |
Verifying Cisco SAN-OS Software Installations |
54 |
Troubleshooting Cisco SAN-OS Software Upgrades and Downgrades |
55 |
Software Installation Reports an Incompatibility |
55 |
Software Installation Ends with Error |
57 |
Troubleshooting Cisco SAN-OS Software System Reboots |
61 |
Power On or Switch Reboot Hangs |
61 |
Corrupted Bootflash Recovery |
62 |
Recovery Using BIOS Setup for Supervisor-1 |
64 |
Recovery from the loader> Prompt on Supervisor-2 Modules |
67 |
Recovery from the loader> Prompt on Supervisor-1 Modules |
68 |
Recovery from the switch(boot)# Prompt |
69 |
Recovery for Switches with Dual Supervisor Modules |
70 |
Recognizing Error States |
73 |
Switch or Process Resets |
74 |
Recoverable System Restarts |
75 |
Unrecoverable System Restarts |
79 |
Recovering the Administrator Password |
80 |
Miscellaneous Software Image Issues |
80 |
All Ports Down Because of System Health Failure |
81 |
Switch Reboots after FCIP Reload |
81 |
FCIP Link Fails to Come Up |
81 |
Cannot Create, Modify, or Delete Admin Role |
82 |
FC IDs Change after Link Reset |
82 |
Switch Displays Wrong User |
82 |
Managing Storage Services Modules |
83 |
SSM Overview |
83 |
Initial Troubleshooting Checklist |
85 |
Common Troubleshooting Tools in Fabric Manager |
85 |
Common Troubleshooting Commands in the CLI |
85 |
SSM Issues |
85 |
SSM Fails to Boot |
86 |
SSM Upgrade Is Disruptive |
91 |
Troubleshooting Hardware |
97 |
Overview |
97 |
SNMP Traps |
98 |
Troubleshooting Startup Issues |
98 |
Troubleshooting Power Supply Issues |
99 |
All Power Supply LEDS Are Off |
100 |
Power Supply Input Ok LED is Red |
101 |
Power Supply Output Failed LED is On |
102 |
Power Supply Fan Ok LED is Red |
102 |
Troubleshooting Fan Issues |
104 |
Fan Is Not Spinning |
104 |
Fan Is Spinning; Fan LED is Red |
104 |
Temperature Threshold Violations |
107 |
Troubleshooting Clock Module Issues |
108 |
Troubleshooting Other Hardware Issues |
109 |
Troubleshooting Supervisor Issues |
110 |
Active Supervisor Reboots |
111 |
Standby Supervisor Not Recognized by Active Supervisor |
113 |
Standby Supervisor Stays in Powered-Up State |
115 |
Troubleshooting Switching and Services Modules |
117 |
Overview of Module Status |
117 |
Module Initialization Overview |
118 |
Troubleshooting Powered-Down Modules |
122 |
Troubleshooting Reloaded Modules |
127 |
Troubleshooting Modules in an Unknown State |
130 |
Troubleshooting Modules Not Detected by the Supervisor |
131 |
Reinitializing a Failed Module Using Fabric Manager |
132 |
Reinitializing a Failed Module Using the CLI |
133 |
Module Resets |
134 |
Troubleshooting Mixed Generation Hardware |
135 |
Overview |
135 |
Port Groups |
136 |
Port Speed Mode |
137 |
Dynamic Bandwidth Management |
137 |
Out-of-Service Interfaces |
138 |
Port Index Availability |
138 |
Combining Modules and Supervisors |
141 |
Initial Troubleshooting Checklist |
141 |
Generation 1 and Generation 2 Issues |
141 |
Module Does Not Come Online |
142 |
Cannot Configure Port in Dedicated Mode |
144 |
Cannot Enable a Port |
147 |
Cannot Upgrade Supervisor System Image |
147 |
Troubleshooting Licensing |
149 |
License Overview |
149 |
Chassis Serial Numbers |
150 |
Grace Period |
150 |
Initial Troubleshooting Checklist |
151 |
Displaying License Information Using Fabric Manager |
151 |
Displaying License Information Using Device Manager |
152 |
Displaying License Information Using Fabric Manager Web Client |
152 |
Displaying License Information Using the CLI |
152 |
Licensing Installation Issues |
154 |
One-Click License Install Fails or Cannot Connect to Licensing Website |
154 |
Serial Number Issues |
154 |
RMA Chassis Errors or License Transfers Between Switches |
155 |
Receiving Grace Period Warnings After License Installation |
155 |
Incorrect Number of Licenses in Use for Multiple Modules |
156 |
Grace Period Alerts |
157 |
Checking in the Fabric Manager Server License From Device Manager |
158 |
License Listed as Missing |
159 |
Troubleshooting Cisco Fabric Services |
161 |
Overview |
161 |
Initial Troubleshooting Checklist |
162 |
Verifying CFS Using Fabric Manager |
163 |
Verifying CFS Using the CLI |
163 |
Merge Failure Troubleshooting |
165 |
Recovering from a Merge Failure with Fabric Manager |
166 |
Recovering from a Merge Failure with the CLI |
166 |
Lock Failure Troubleshooting |
167 |
Resolving Lock Failure Issues Using Fabric Manager |
167 |
Resolving Lock Failure Issues Using the CLI |
168 |
System State Inconsistent and Locks Being Held |
169 |
Distribution Status Verification |
169 |
Verifying Distribution Using Fabric Manager |
169 |
Verifying Distribution Using the CLI |
169 |
CFS Regions Troubleshooting |
170 |
Distribution Failure |
170 |
Regions for Conditional Service |
171 |
Changing Regions |
171 |
Troubleshooting Ports |
173 |
Overview |
173 |
Initial Troubleshooting Checklist |
173 |
Limitations and Restrictions |
176 |
Overview of the FC-MAC Driver and the Port Manager |
176 |
Port Manager Overview |
177 |
Troubleshooting Port States with the Device Manager |
178 |
Troubleshooting Port States from the CLI |
182 |
Using Port Debug Commands |
182 |
Useful Commands at the FC-MAC Level |
183 |
Isolating Port Issues Using the CLI |
184 |
Common Problems with Port Interfaces |
185 |
Port Remains in a Link Failure or Not Connected State |
185 |
Port Remains in Initializing State |
188 |
Unexpected Link Flapping Occurs |
193 |
Port Bounces Between Initializing and Offline States |
198 |
E Port Bounces Remains Isolated After a Zone Merge |
200 |
Port Cycles Through Up and Down States |
203 |
Port Is in ErrDisabled State |
203 |
Troubleshooting Fx Port Failure |
204 |
Troubleshooting N-Port Virtualization |
207 |
Overview |
207 |
Initial Troubleshooting Checklist |
208 |
Limitations and Restrictions |
208 |
Common CLI Commands for NPV |
208 |
Common Problems with NPV |
210 |
Moving the Login of an End Device |
210 |
NPIV Is Not Enabled |
211 |
VSAN Mismatches |
211 |
Core NPV Device Is Not a Switch |
212 |
NPV Core Switch Port Is Down |
212 |
Server Interface is Down |
212 |
Waiting on FLOGI from the Server or Target |
213 |
Waiting on External Link to Come Up |
213 |
Troubleshooting PortChannels and Trunking |
215 |
PortChannel Overview |
215 |
Trunking Overview |
216 |
Initial Troubleshooting Checklist |
216 |
Common Troubleshooting Tools in Fabric Manager |
216 |
Common Troubleshooting Commands in the CLI |
217 |
PortChannel Issues |
217 |
Cannot Configure a PortChannel |
217 |
Newly Added Interface Does Not Come Online In a PortChannel |
218 |
Trunking Issues |
218 |
Cannot Configure Trunking |
219 |
VSAN Traffic Does Not Traverse Trunk |
219 |
Troubleshooting VSANs, Domains, and FSPF |
221 |
Overview |
221 |
Initial Troubleshooting Checklist |
221 |
Common Troubleshooting Tools in Fabric Manager |
222 |
Common Troubleshooting Commands in the CLI |
222 |
VSAN Issues |
223 |
Host Cannot Communicate with Storage |
223 |
E Port Is Isolated in a VSAN |
225 |
Troubleshooting Interop Mode Issues |
229 |
Dynamic Port VSAN Membership Issues |
229 |
Troubleshooting DPVM Using Fabric Manager |
230 |
Troubleshooting DPVM Using the CLI |
231 |
DPVM Configuration Not Available |
231 |
DPVM Database Not Distributed |
232 |
DPVM Autolearn Not Working |
232 |
No Autolearn Entries in Active Database |
233 |
VSAN Membership not Added to Database |
233 |
DPVM Config Database Not Activating |
234 |
Cannot Copy Active to Config DPVM Database |
234 |
Port Suspended or Disabled After DPVM Activation |
235 |
DPVM Merge Failed |
235 |
DPVM Process Terminates |
236 |
Domain Issues |
237 |
Domain ID Conflict Troubleshooting |
237 |
Switch Cannot See Other Switches in a VSAN |
238 |
FC Domain ID Overlap |
238 |
CFS Distribution of Domain ID List Fails |
242 |
Allowed Domain ID List Incorrect After a VSAN Merge |
243 |
Changes to fcdomain Do Not Take Effect |
243 |
FSPF Issues |
244 |
Troubleshooting FSPF |
244 |
Loss of Two-Way Communication |
248 |
Troubleshooting SAN Device Virtualization |
255 |
Overview |
255 |
Initial Troubleshooting Checklist |
255 |
Debugging and Verifying SDV Configuration Using the CLI |
256 |
SDV Limitations and Restrictions |
256 |
SDV Issues |
257 |
SDV Commit Fails |
257 |
SDV Commit Partially Fails |
258 |
Host Cannot Locate Disk |
259 |
SDV Merge Fails When ISL Comes Up |
260 |
Zone Activation Fails in a SDV Zone |
260 |
Troubleshooting IVR |
261 |
Overview |
261 |
Configuration Guidelines |
261 |
Transit VSANs |
262 |
Border Switches |
262 |
Limitations and Restrictions |
262 |
Initial Troubleshooting Checklist |
263 |
Verifying IVR Configuration Using Fabric Manager |
263 |
Verifying IVR Configuration Using the CLI |
264 |
IVR Enhancements by Cisco SAN-OS Release |
265 |
IVR Issues |
266 |
IVR Licensing Issues |
266 |
Cannot Enable IVR |
267 |
IVR Network Address Translation Fails |
268 |
IVR Zone Set Activation Fails |
268 |
Border Switch Fails |
270 |
Traffic Does Not Traverse IVR Path |
271 |
Link Isolated |
272 |
Persistent FC ID for IVR Failed |
272 |
LUN Configuration Failure in IVR Zoning |
273 |
Host Does Not Have Write Access to Storage |
273 |
Locked IVR CFS Session |
273 |
CFS Merge Failed |
274 |
Troubleshooting the IVR Wizard |
275 |
Warning: Not All Switches Are IVR NAT Capable or Are Unmanageable |
276 |
Error: The Following Switches Do Not Have Unique Domain IDs |
276 |
Error: Pending Action/ Pending Commits |
277 |
Error: Fabric Is Changing. Please Retry the Request Later |
277 |
Troubleshooting Zones and Zone Sets |
279 |
Overview |
279 |
Troubleshooting Checklist |
279 |
Troubleshooting Zone Configuration Issues with Fabric Manager |
280 |
Troubleshooting Zone Configuration Issues with the CLI |
280 |
Zone and Zone Set Issues |
282 |
Host Cannot Communicate with Storage |
283 |
Troubleshooting Zone Set Activation |
286 |
Troubleshooting Full Zone Database Synchronization Across Switches |
289 |
Mismatched Default Zone Policy |
290 |
Zone Merge Failure |
291 |
Recovering from Link Isolation |
293 |
Mismatched Active Zone Sets Within the Same VSAN |
295 |
Enhanced Zoning Issues |
299 |
Resolving Enhanced Zoning Lock Issues with Fabric Manager |
301 |
Resolving Enhanced Zoning Lock Issues with the CLI |
301 |
Troubleshooting Distributed Device Alias Services |
303 |
Overview |
303 |
Initial Troubleshooting Checklist |
303 |
Merge Failure Messages |
304 |
Merge Validation Failure Messages |
304 |
Commit Failure Messages |
305 |
Verifying Device Alias Database Status Using the CLI |
305 |
Limitations and Restrictions |
305 |
Merge Failure Issues |
306 |
Resolving Duplicate Device Alias Names |
307 |
Resolving Mapping a pWWN to Different Device Alias Names |
308 |
Resolving Mode Mismatch |
308 |
Resolving Merge Failures in Mixed Fabric |
309 |
Resolving a Validation Failure |
310 |
Resolving Merge in Progress Issues |
311 |
Validation and Commit Failure Issues |
313 |
Resolving Database Conflicts |
314 |
Resolving Application Busy Situations |
315 |
Resolving Database Size Issues |
316 |
Resolving Mode Issues |
317 |
Troubleshooting FICON |
319 |
FICON Overview |
319 |
FICON Port Numbering |
320 |
FICON Configuration Files |
323 |
CUP In-Band Management |
324 |
Fabric Binding |
324 |
FICON Configuration Requirements |
324 |
Initial Troubleshooting Checklist |
325 |
Common Troubleshooting Tools in Fabric Manager or Device Manager |
326 |
Common Troubleshooting Commands in the CLI |
326 |
Port Swapping |
326 |
FICON Issues |
327 |
Cannot Enable FICON |
328 |
Switch ISL Isolated |
328 |
Fabric Manager or Device Manager Cannot Configure FICON |
328 |
Mainframe Cannot Configure FICON |
329 |
Cannot Enable FICON Port |
329 |
Cannot Configure FCIP or PortChannel for FICON |
330 |
FCIP fails for FICON |
330 |
FICON Tape Acceleration Not Working |
330 |
Troubleshooting RADIUS and TACACS+ |
331 |
AAA Overview |
331 |
Initial Troubleshooting Checklist |
331 |
Common Troubleshooting Tools in Fabric Manager |
332 |
Common Troubleshooting Commands in the CLI |
332 |
AAA Issues |
332 |
Switch Does Not Communicate with AAA Server |
332 |
User Authentication Fails |
338 |
User Is Not in Any Configured Role |
340 |
User Cannot Access Certain Features |
341 |
Troubleshooting RADIUS and TACACS+ With Cisco ACS |
341 |
Troubleshooting Users and Roles |
343 |
Overview |
343 |
User Accounts |
343 |
Role-Based Authorization |
344 |
Rules and Features for Each Role |
345 |
Initial Troubleshooting Checklist |
346 |
Common Troubleshooting Tools in Fabric Manager |
346 |
Common Troubleshooting Commands in the CLI |
346 |
User and Role Issues |
346 |
User Cannot Log into Switch |
347 |
User Cannot Create Roles |
349 |
User Cannot Create Other Users With Fabric Manager or Device Manager |
349 |
User Cannot Access Certain Features |
350 |
User Has Too Much Access |
352 |
User Cannot Configure Some VSANs |
352 |
User Cannot Configure E Ports |
353 |
Unexpected User Displayed in Logs |
354 |
Troubleshooting Users and Roles with Cisco ACS |
354 |
Troubleshooting FC-SP, Port Security, and Fabric Binding |
355 |
FC-SP Overview |
355 |
Port Security Overview |
356 |
Fabric Binding Overview |
356 |
Initial Troubleshooting Checklist |
356 |
Common Troubleshooting Tools in Fabric Manager |
357 |
Common Troubleshooting Commands in the CLI |
357 |
FC-SP Issues |
358 |
Switch or Host Blocked from Fabric |
358 |
Authentication Fails When Using Cisco ACS |
361 |
Port Security Issues |
361 |
Device Does Not Log into a Switch When AutoLearn Is Disabled |
362 |
Device Does Not Log into a Switch When Autolearn Is Enabled |
362 |
Cannot Activate Port Security |
366 |
Unauthorized Device Gains Access to Fabric |
366 |
Port Security Settings Lost After Reboot |
367 |
Merge Fails |
368 |
Fabric Binding Issues |
369 |
Switch Cannot Attach to the Fabric |
370 |
Cannot Activate Fabric Binding |
372 |
Unauthorized Switch Gains Access to Fabric |
373 |
Fabric Binding Settings Lost After Reboot |
373 |
Troubleshooting IP Storage Services |
375 |
Overview |
375 |
iSCSI Restrictions |
376 |
iSLB Restrictions |
376 |
Initial Troubleshooting Checklist |
377 |
Common Troubleshooting Tools in Fabric Manager |
377 |
Common Troubleshooting Commands in the CLI |
377 |
IP Issues |
379 |
Verifying Basic Connectivity |
379 |
Verification of Switch Connectivity |
381 |
Verification of Static IP Routing |
382 |
Cannot Assign IP Address to an Interface |
383 |
FCIP Issues |
383 |
One-to-One FCIP Tunnel Creation and Monitoring |
384 |
One-to-Three FCIP Tunnel Creation and Monitoring |
394 |
FCIP Profile Misconfiguration Examples |
395 |
FCIP Interface Misconfiguration Examples |
398 |
FCIP Special Frame Tunnel Creation and Monitoring |
404 |
Special Frame Misconfiguration Example |
407 |
Troubleshooting FCIP Link Flaps |
408 |
Troubleshooting FCIP ISL Link Failures |
408 |
Troubleshooting FCIP and Compression |
409 |
iSCSI Issues |
409 |
Troubleshooting iSCSI Authentication |
409 |
Displaying iSCSI Authentication Using Fabric Manager |
410 |
Displaying iSCSI Authentication Using the CLI |
410 |
Troubleshooting User Name and Password Configuration |
411 |
RADIUS Configuration Troubleshooting |
412 |
Troubleshooting RADIUS Routing Configuration |
414 |
Troubleshooting Dynamic iSCSI Configuration |
415 |
iSCSI TCP Performance Issues |
422 |
CLI Commands Used to Access Performance Data |
423 |
Understanding TCP Parameters for iSCSI |
423 |
Lab Setup |
424 |
Configuring from the Bottom Switch Using the CLI |
424 |
TCP Parameter Changes |
428 |
iSLB Issues |
432 |
iSLB Configuration Not Distributed to All Switches in the Fabric |
432 |
iSCSI Initiator and Virtual Target Configuration Not Distributed |
433 |
iSLB Configuration, Commit, or Merge Failed-”VSAN ID is Not Yet Configured” |
433 |
iSLB Configuration, Commit, or Merge Failed-”Failed to Allocate WWN” |
434 |
iSLB Configuration, Commit, or Merge Failed-”Duplicate WWN Found as...” |
434 |
iSLB Configuration, Commit, or Merge Failed-”Duplicate Node Name” |
434 |
iSLB Configuration Failed-”Pending iSLB CFS Config Has Reached Its Limit...” |
435 |
iSCSI Disable Failed-”Cannot Disable Iscsi - Large Iscsi Config Present...” |
435 |
iSLB Commit Timeout |
435 |
Session Down-”pWWN in Use At Remote Switch” |
436 |
Redirected Session Does Not Come Up |
436 |
iSLB Zones Not Present in Active Zone Set |
437 |
Traffic Description After iSLB Commit or Activation of Zone Set |
437 |
VRRP Master Overutilized |
438 |
iSLB Zone Set Activation Failed |
438 |
iSLB CFS Commit Fails |
439 |
Resolving an iSLB Merge Failure |
439 |
Troubleshooting IP Access Lists |
441 |
Overview |
441 |
Protocol Information |
441 |
Address Information |
442 |
Port Information |
442 |
ICMP Information |
443 |
ToS Information |
443 |
Initial Troubleshooting Checklist |
444 |
Common Troubleshooting Tools in Fabric Manager |
444 |
Common Troubleshooting Commands in the CLI |
444 |
IP-ACL Issues |
444 |
All Packets Are Blocked |
445 |
No Packets Are Blocked |
447 |
PortChannel Not Working with ACL |
448 |
Cannot Remotely Connect to Switch |
448 |
Troubleshooting IPsec |
449 |
Overview |
449 |
IPsec Compatibility |
449 |
Supported IPsec and IKE Algorithms for Microsoft Windows and Linux Platforms |
450 |
IKE Allowed Transforms |
451 |
IPsec Allowed Transforms |
452 |
Initial Troubleshooting Checklist |
452 |
Common Troubleshooting Tools in Fabric Manager |
452 |
Common Troubleshooting Commands in the CLI |
453 |
IPsec Issues |
453 |
Verifying IKE Configuration Compatibility |
454 |
Verifying IPsec Configuration Compatibility Using Fabric Manager |
454 |
Verifying IPsec Configuration Compatibility Using the CLI |
455 |
Verifying Security Policy Databases Compatibility |
456 |
Verifying Interface Status Using Fabric Manager |
457 |
Verifying Interface Status Using the CLI |
457 |
Verifying Security Associations |
460 |
Security Associations Do Not Re-Key |
463 |
Clearing Security Associations |
463 |
Debugging the IPsec Process |
463 |
Debugging the IKE Process |
463 |
Obtaining Statistics from the IPsec Process |
463 |
Troubleshooting SANTap |
465 |
Overview |
465 |
Definitions |
466 |
Limitations |
466 |
Interface Restrictions |
467 |
Initial Troubleshooting Checklist |
467 |
Common Troubleshooting Tools in Fabric Manager |
468 |
Common Troubleshooting Commands in the CLI |
468 |
Messages, Logs and Databases |
470 |
SANTap Issues |
470 |
Host Login Problems |
471 |
ITL Problems |
471 |
Common Mismatch Problems |
471 |
Troubleshooting Digital Certificates |
475 |
Overview |
475 |
Digital Certificates |
475 |
Certificate Authorities |
475 |
RSA Key Pairs and Identity Certificates |
476 |
Peer Certificate Verification |
476 |
CRLs and OCSP Support |
476 |
Import and Export Support for Certificates and Associated Key Pairs |
476 |
PKI Enrollment Support |
476 |
Maximum Limits |
477 |
Initial Troubleshooting Checklist |
477 |
Common Troubleshooting Tools in Fabric Manager |
477 |
Common Troubleshooting Commands in the CLI |
478 |
Digital Certificate Issues |
478 |
CA Will Not Generate Identity Certificate |
478 |
Cannot Export Identity Certificate in PKCS#12 Format |
479 |
Certificate Fails at Peer |
479 |
PKI Fails After Reboot |
484 |
Cannot Import Certificate and RSA Key Pairs from Backup |
484 |
Troubleshooting Call Home |
487 |
Overview |
487 |
Destination Profiles |
487 |
Alert Groups |
488 |
Customized Alert Group Messages |
488 |
Call Home Message Level Feature |
488 |
Initial Troubleshooting Checklist |
489 |
Common Troubleshooting Tools in Fabric Manager |
489 |
Common Troubleshooting Tools in Device Manager |
489 |
Common Troubleshooting Commands in the CLI |
489 |
Call Home Issues |
490 |
Not Receiving Call Home Alerts |
490 |
Not Receiving Call Home Alerts From All Configured Switches |
492 |
Receiving Too Many Call Home Alerts |
494 |
Not Receiving Syslog-based Call Home Alerts |
494 |
Periodic Inventory Notification Does Not Reflect Current Inventory |
495 |
Troubleshooting Fabric Manager |
497 |
Overview |
497 |
Guidelines |
498 |
Initial Troubleshooting Checklist |
498 |
Common Troubleshooting Tools in Fabric Manager |
498 |
Troubleshooting Fabric Manager Issues |
498 |
Cannot Log Into Fabric Manager |
499 |
Cannot Upgrade Fabric Manager |
499 |
The Map Shows Two Switches Where Only One Switch Exists |
499 |
Old Devices Appear on the Map |
499 |
Red Line Through the Switch |
500 |
Dotted Orange Line Through the Switch |
500 |
Fabric Manager Not Receiving Traps |
500 |
Tips for Using Fabric Manager |
500 |
Setting the Map Layout So It Stays After Restarting the Fabric Manager |
500 |
Fabric Manager Upgrade Without Losing Map Settings |
501 |
Restrictions When Using Fabric Manager Across FCIP |
501 |
Running Cisco Fabric Manager with Network Multiple Interfaces |
501 |
Configuring a Proxy Server |
502 |
Clearing Topology Maps |
502 |
Using Fabric Manager in a Mixed Software Environment |
503 |
Troubleshooting Fabric Manager Web Client |
503 |
Cannot Download Fabric Manager Web Client |
503 |
Cannot Access Fabric Manager Web Client |
504 |
Cannot Launch Fabric Manager Web Client |
505 |
Cannot Log Into Fabric Manager Web Client |
507 |
Troubleshooting Performance Manager |
508 |
Performance Manager Generates Java Error |
509 |
Performance Manager Not Working |
509 |
Troubleshooting Device Manager |
509 |
Wrong Version of Device Manager is Launched |
510 |
Before Contacting Technical Support |
511 |
Steps to Perform Before Calling TAC |
511 |
Copying Files to or from the Switch |
513 |
Copying Files Using the CLI |
514 |
Using Core Dumps |
515 |
Setting Up Core Dumps Using the CLI |
515 |
Troubleshooting Tools and Methodology |
517 |
Using Cisco MDS 9000 Family Tools |
517 |
Command-Line Interface Troubleshooting Commands |
518 |
CLI Debug |
518 |
FC Ping and FC Traceroute |
520 |
Monitoring Processes and CPUs |
523 |
Using On-Board Failure Logging |
526 |
Fabric Manager Tools |
529 |
Fibre Channel Name Service |
534 |
SCSI Target Discovery |
535 |
SNMP and RMON Support |
535 |
Using RADIUS |
537 |
Using Syslog |
537 |
Using Fibre Channel SPAN |
539 |
Using Cisco Network Management Products |
540 |
Cisco MDS 9000 Family Port Analyzer Adapter |
540 |
Cisco Fabric Analyzer |
541 |
IP Network Simulator |
543 |
Using Other Troubleshooting Products |
543 |
Fibre Channel Testers |
544 |
Fibre Channel Protocol Analyzers |
544 |
Using Host Diagnostic Tools |
544 |
Configuration Limits for Cisco MDS SAN-OS Release 3.x |
547 |