Cisco DS-C9124-K9 Troubleshooting Guide - Page 55
Troubleshooting Cisco SAN-OS Software Upgrades and Downgrades
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Chapter 2 Troubleshooting Installs, Upgrades, and Reboots Troubleshooting Cisco SAN-OS Software Upgrades and Downgrades Send documentation comments to [email protected] Verifying image bootflash:/i-1.3.0.104 -- SUCCESS Extracting "system" version from image bootflash:/i-1.3.0.104. -- SUCCESS Extracting "kickstart" version from image bootflash:/b-1.3.0.104. -- SUCCESS Extracting "loader" version from image bootflash:/b-1.3.0.104. -- SUCCESS Troubleshooting Cisco SAN-OS Software Upgrades and Downgrades This section discusses possible causes and solutions for a software installation upgrade or downgrade failure. It includes the following symptoms: • Software Installation Reports an Incompatibility, page 2-7 • Software Installation Ends with Error, page 2-9 Software Installation Reports an Incompatibility Symptom The software installation reports an incompatibility. Table 2-3 Software Installation Report Incompatibility Symptom The software installation reports an incompatibility. Possible Cause The running image may have a feature enabled that is not compatible with the proposed new image. Solution Review the incompatibility issues displayed by either the Fabric Manager Software Install Wizard or the install all CLI command. Correct any problems and retry the installation. See the "Diagnosing Compatibility Issues" section on page 2-7. Verify which features are enabled on your switch and disable any features that may not be compatible with your new image. Refer to the appropriate release notes for both images. Diagnosing Compatibility Issues To view the results of a dynamic compatibility check, use the show incompatibility system bootflash:filename CLI command. Use the show incompatibility CLI command for diagnosis when the install all CLI command warns of compatibility issues. During an attempted upgrade, the install all CLI command may return the following warning: Warning: The startup config contains commands not supported by the system image; as a result, some resources might become unavailable after an install. Do you wish to continue? (y/ n) [y]: n OL-9285-05 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 2-7