Compaq DL580 Service Guide - Page 109

Array Expansion System drive is, REPLACED or LOOSE CABLE

Page 109 highlights

3-40 Compaq ProLiant DL580 Server Maintenance and Service Guide Table 3-18 Array Diagnostic Utility (ADU) Error Messages continued Message Description Recommended Action Logical drive X failed This logical drive failed due to a due to cache error catastrophic cache error. Replace the array accelerator board and reconfigure using the Array Configuration Utility. Logical Drive X status = Failed This status could be issued for several reasons: Logical drive is configured for No Fault Tolerance and one or more drives fail. Mirroring is enabled, and any two mirrored drives fail. Check for drive failures, wrong drive replaced, or loose cable messages. If there was a drive failure, replace the failed drive or drives, and then restore the data for this logical drive from the tape backup. Otherwise, follow the procedures for correcting problems when an incorrect drive is replaced or a loose cable is detected. Data Guarding is enabled, and two or more drives fail. Another configured logical drive is in the WRONG DRIVE REPLACED or LOOSE CABLE DETECTED state. Logical Drive X status = Interim recovery (volume functional, but not fault tolerant) A physical drive in this logical drive has failed. The logical drive is operational, but the loss of an additional drive causes permanent data loss. Replace the failed drive as soon as possible. Logical Drive X status = loose cable detected A physical drive or an external storage unit may have a cable or connection problem. Power down the system and attempt to reattach any loose connections. If this does not work, replace the cable(s) and connection(s). SOLUTION: Turn the system off and attempt to reattach any loose connections. If this does not work, replace the cable(s) and connection(s). Logical Drive X status = Overheated The temperature of the Intelligent Array Expansion System drive is beyond safe operating levels and has shut down to avoid damage. Check the fans and the operating environment. Logical Drive X The temperature of the Intelligent status = Overheating Array Expansion System drive is beyond safe operating levels. Check the fans and the operating environment. Logical Drive X status = Recovering (rebuilding data on a replaced drive) A physical drive in this logical drive has failed and has now been replaced. The replaced drive is rebuilding from the mirror drive or the parity data. Nothing needs to be done. Although normal operations can resume, performance is less than optimal until the rebuild process is complete. continued

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193

3-40
Compaq ProLiant DL580 Server Maintenance and Service Guide
Table 3-18
Array Diagnostic Utility (ADU) Error Messages
continued
Message
Description
Recommended Action
Logical drive
X
failed
due to cache error
This logical drive failed due to a
catastrophic cache error.
Replace the array accelerator board and
reconfigure using the Array Configuration Utility.
Logical Drive
X
status = Failed
This status could be issued for
several reasons:
Logical drive is configured for
No Fault Tolerance and one or
more drives fail.
Mirroring is enabled, and any
two mirrored drives fail.
Data Guarding is enabled, and
two or more drives fail.
Another configured logical
drive is in the WRONG DRIVE
REPLACED or LOOSE CABLE
DETECTED state.
Check for drive failures, wrong drive replaced, or
loose cable messages. If there was a drive
failure, replace the failed drive or drives, and
then restore the data for this logical drive from
the tape backup. Otherwise, follow the
procedures for correcting problems when an
incorrect drive is replaced or a loose cable is
detected.
Logical Drive
X
status = Interim
recovery (volume
functional, but not
fault tolerant)
A physical drive in this logical drive
has failed. The logical drive is
operational, but the loss of an
additional drive causes permanent
data loss.
Replace the failed drive as soon as possible.
Logical Drive
X
status = loose cable
detected
SOLUTION: Turn the
system off and
attempt to reattach
any loose
connections. If this
does not work,
replace the cable(s)
and connection(s).
A physical drive or an external
storage unit may have a cable or
connection problem.
Power down the system and attempt to reattach
any loose connections. If this does not work,
replace the cable(s) and connection(s).
Logical Drive
X
status = Overheated
The temperature of the Intelligent
Array Expansion System drive is
beyond safe operating levels and
has shut down to avoid damage.
Check the fans and the operating environment.
Logical Drive
X
status = Overheating
The temperature of the Intelligent
Array Expansion System drive is
beyond safe operating levels.
Check the fans and the operating environment.
Logical Drive
X
status = Recovering
(rebuilding data on a
replaced drive)
A physical drive in this logical drive
has failed and has now been
replaced. The replaced drive is
rebuilding from the mirror drive or
the parity data.
Nothing needs to be done. Although normal
operations can resume, performance is less than
optimal until the rebuild process is complete.
continued