Compaq DL580 Service Guide - Page 84

Disk Port Address, Address Assignment Conflict.

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Diagnostics and Troubleshooting 3-15 Table 3-2 POST Error Messages continued Error Code Audible Beeps 1771-Primary Disk None Port Address Assignment Conflict 1772-Secondary None Disk Port Address Assignment Conflict 1773-Primary Fixed None Disk Port Assignment Conflict 1774-Slot x Drive None Array - Obsolete data found in Array Accelerator. Select F1 to discard contents of Array Accelerator. Select F2 to write contents of Array Accelerator to drives. 1775-Slot x Drive None Array - ProLiant Storage System Not Responding SCSI Port (y): Check storage system power switch and cables. Turn the system power off while checking the ProLiant power and cable connections, then turn the system power back on to retry. 1776-Drive Array None SCSI Port Termination Error 1777-Drive Array None External Drive Subsystem Error Probable Source of Problem Internal and external hard drive controllers are both assigned to the primary address. Address Assignment Conflict. Internal and external hard drive controllers are both assigned to the secondary address. Fixed disk drive error Recommended Action Run the System Configuration Utility and correct. Run the System Configuration Utility and correct. Run the System Configuration Utility and correct. SMART-2 Controller error Data found in array accelerator is older than data found on drives. Press F1 to discard the older data in the array accelerator and retain the newer data on the drives. Storage system problem Power down the system. Check external ProLiant power switch - external drives must all be powered up before or at the same time as the main system. Check cables. If retry does not help, try replacing the cable, ProLiant firmware, ProLiant backplane, or the Smart Array Controller. External and internal SCSI drives Reconfigure drives. are both configured to Port 1. Cooling fan failure, internal temperature alert, or open side panel Inspect for cooling fan failure or open side panel. continued

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Diagnostics and Troubleshooting
3-15
Table 3-2
POST Error Messages
continued
Error Code
Audible Beeps
Probable Source of Problem
Recommended Action
1771-Primary Disk
Port Address
Assignment Conflict
None
Internal and external hard drive
controllers are both assigned to
the primary address.
Run the System Configuration
Utility and correct.
1772-Secondary
Disk Port Address
Assignment Conflict
None
Address Assignment Conflict.
Internal and external hard drive
controllers are both assigned to
the secondary address.
Run the System Configuration
Utility and correct.
1773-Primary Fixed
Disk Port Assignment
Conflict
None
Fixed disk drive error
Run the System Configuration
Utility and correct.
1774-Slot
x
Drive
Array
–
Obsolete data
found in Array
Accelerator.
Select F1 to discard
contents of Array
Accelerator.
Select F2 to write
contents of Array
Accelerator to drives.
None
SMART-2 Controller error
Data found in array accelerator
is older than data found on
drives. Press
F1
to discard the
older data in the array
accelerator and retain the
newer data on the drives.
1775-Slot
x
Drive
Array
–
ProLiant
Storage System Not
Responding SCSI
Port (
y
): Check
storage system
power switch and
cables. Turn the
system power off
while checking the
ProLiant power and
cable connections,
then turn the system
power back on to
retry.
None
Storage system problem
Power down the system. Check
external ProLiant power switch
–
external drives must all be
powered up before or at the
same time as the main system.
Check cables. If retry does not
help, try replacing the cable,
ProLiant firmware, ProLiant
backplane, or the Smart Array
Controller.
1776-Drive Array
SCSI Port
Termination Error
None
External and internal SCSI drives
are both configured to Port 1.
Reconfigure drives.
1777-Drive Array
External Drive
Subsystem Error
None
Cooling fan failure, internal
temperature alert, or open side
panel
Inspect for cooling fan failure or
open side panel.
continued