Compaq DL580 Service Guide - Page 111

Run Options ROMPaq Utility to upgrade the, Configuration Utility ACU. Once these

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3-42 Compaq ProLiant DL580 Server Maintenance and Service Guide Table 3-18 Array Diagnostic Utility (ADU) Error Messages continued Message Description Recommended Action Other controller indicates different cache size The other controller in the redundant controller configuration has a different size array accelerator. Make sure both controllers are using the same capacity array accelerator. RIS copies between drives do not match The drives on this controller contain copies of the RIS that do not match. The hard drives in the array do not have matching configuration information. To remedy: 1. Resolve all other errors encountered. 2. Obtain the latest version of ADU, and then rerun ADU. 3. If unconfigured drives were added, configure these drives using the Array Configuration Utility (ACU). Once these drives are configured, the error should be resolved. 4. If drives or arrays were moved, make sure the movement adheres to the guidelines listed in the documentation for the array controller. 5. If the error persists after completing steps 1-4, contact a Compaq authorized service provider. SCSI port X Drive ID Y failed - REPLACE (failure message) ADU detected a drive failure. Correct the condition that caused the error, if possible, or replace the drive. SCSI port X, Drive ID Y firmware needs upgrading Firmware for the drive may cause problems and should be upgraded. Run Options ROMPaq Utility to upgrade the drive's firmware to a later revision. SCSI port X, Drive ID Y has exceeded threshold(s) The monitor and performance threshold for this drive has been violated. Verify and resolve the threshold that has been violated. continued

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3-42
Compaq ProLiant DL580 Server Maintenance and Service Guide
Table 3-18
Array Diagnostic Utility (ADU) Error Messages
continued
Message
Description
Recommended Action
Other controller
indicates different
cache size
The other controller in the
redundant controller configuration
has a different size array
accelerator.
Make sure both controllers are using the same
capacity array accelerator.
RIS copies between
drives do not match
The drives on this controller contain
copies of the RIS that do not match.
The hard drives in the array do not have
matching configuration information. To remedy:
1.
Resolve all other errors encountered.
2.
Obtain the latest version of ADU, and then
rerun ADU.
3.
If unconfigured drives were added,
configure these drives using the Array
Configuration Utility (ACU). Once these
drives are configured, the error should be
resolved.
4.
If drives or arrays were moved, make sure
the movement adheres to the guidelines
listed in the documentation for the array
controller.
5.
If the error persists after completing steps
1-4, contact a Compaq authorized service
provider.
SCSI port
X
Drive ID
Y
failed
–
REPLACE
(failure
message)
ADU detected a drive failure.
Correct the condition that caused the error, if
possible, or replace the drive.
SCSI port
X
, Drive ID
Y
firmware needs
upgrading
Firmware for the drive may cause
problems and should be upgraded.
Run Options ROMPaq Utility to upgrade the
drive
’
s firmware to a later revision.
SCSI port
X
,
Drive ID
Y
has
exceeded
threshold(s)
The monitor and performance
threshold for this drive has been
violated.
Verify and resolve the threshold that has been
violated.
continued