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configuration information on the attached drive is not backward compatible with the controller's firmware 3-49 configured array of drives was moved from another controller 3-47 drive rearrangement was attempted while an expand operation was running 3-48 maximum logical volume count X was exceeded 3-49 unsupported drive arrangement was attempted 3-48 switch settings, obtaining 3-3 switches configuration (SW1), identified 4-7 core frequency (SW4) settings 4-9 diskette boot feature, settings 4-7 lock configuration, settings 4-7 maintenance (SW1) configuration, settings 4-7 maintenance, settings 4-7 peripheral board configuration, settings 4-7 power on password, settings 4-7 Power On/Standby switch, part number 1-5 system board ID/miscellaneous (SW6) functions 4-10 settings 4-10 tower-to-rack conversion, settings 4-7 video, settings 4-7 symbols on equipment 2-3 used in text vii system board connectors description 4-3 identified 4-3 illustrated 4-3 connectors, illustrated 4-3 error, slot indicator 3-50 part number 1-6 removing 2-45 removing, illustrated 2-45 replacing 2-45 unable to identify slot and controller correspondence 3-50 Index 15 system board ID/miscellaneous switches (SW6) illustrated 4-10 system components, exploded view 1-4 system configuration determining 3-4 erasing 4-8 System Configuration CD, starting from 3-4 System Configuration Utility accessing 2-1, 3-5 description 3-3 executing 3-6 messages 3-4 running 3-3 selecting Diagnostics from 3-22 starting remotely 3-66 system halted 3-12 system interlock LEDs function 4-13 identifying interlock fault 4-13 illustrated 4-13 locating 4-12, 4-13 status indicators, identified 4-14 system partition, accessing utilities from 3-5 system unit depth 5-2 height 5-2 power supply specifications 5-2 temperature range 5-2 voltage input requirements 5-2 weight 5-2 width 5-2 system unit specifications 5-2 T tables 1.44-MB Diskette Drive Specifications 5-5 24X Low-Profile CD-ROM Drive Specifications 5-6 Array Diagnostic Utility (ADU) Error Messages 3-34 ASR-2 IML or Critical Error Log Messages 3-68 Automatic Server Recovery-2 (ASR-2) Features 3-61 Compaq Network Interface Controller Boards Test Error Codes 3-30 Compaq Servers Remote Management Features 3-72

Section	Page
Compaq ProLiant DL580 Server Maintenance and Service Guide	1
Notice	2
Contents	3
About This Guide	7
Symbols in Text	7
Compaq Technician Notes	8
Rack Stability	8
Getting Help	9
Compaq Technical Support	9
Compaq Website	9
Compaq Authorized Reseller	9
Chapter 1: Illustrated Parts Catalog	10
Mechanical Parts Exploded View	11
Mechanical Spare Parts List	12
System Components Exploded View	13
System Components Spare Parts List	14
Chapter 2: Removal and Replacement Procedures	17
Electrostatic Discharge Information	18
Symbols on Equipment	19
Preparation Procedures	20
Hot-Pluggable Parts	20
Non-Hot-Pluggable Parts	20
Powering Down the Server	21
Rack Warnings	22
Server Warnings and Precautions	23
Top Access Panel	24
Power On/Standby Switch with LED Indicators	25
Front Bezel	27
Hot-Plug Fan Assembly Identification	28
Hot-Plug Fan Assemblies	29
Removable Media and Related Components	30
Media Storage	30
Hot-Plug Hard Drives	31
CD-ROM and Diskette Drive Removable Media Assembly	33
1.44-MB Diskette Drive	34
24X or Higher Low-Profile CD-ROM Drive	35
Cable Routing Diagrams	36
24X or Higher Low-Profile CD-ROM Signal and Power Cables	36
Diskette Drive Signal and Power Cables	36
Power Switch Cables	37
Power Backplane Board Cables	38
Peripheral Board Data Cables	39
Hot-Plug Power Supply	40
Processors and Processor Terminator Modules	41
Processor and Processor Terminator Module Locations	41
Processor	42
Processor Terminator Module	43
Peripheral Board	44
Memory	45
Dual Inline Memory Module Combinations	46
Memory Board	47
Dual Inline Memory Modules	48
Center Wall	49
SCSI Hard Drive Backplane Board	50
Wide Ultra2/Ultra3 Hard Drive Cage	51
PCI Expansion Boards	52
PCI Hot Plug Expansion Boards	52
Non-Hot-Plug Expansion Boards	56
PCI Hot Plug Basket Insulator	57
PCI Hot Plug LED Switchboard and Cable	58
PCI Guide Bracket	59
Power Backplane Board	60
System Board with Subpan	61
Processor Cage	62
AC Power Cable Assembly	63
Integrated Smart Array Controller Features	66
Integrated Smart Array Controller	67
Replacement Battery	68
Chapter 3: Diagnostics and Troubleshooting	70
Diagnostic Tools Utility Overview	71
Default Configuration	73
Default Configuration Messages	73
INSPECT	73
	73
Running INSPECT	73
Printing the INSPECT Listing	73
Utilities Access	74
Running the Utilities from the System Partition	74
Running the Utilities from Diskette	75
Running the Utilities from the Compaq SmartStart and Support Software CD	75
PowerOn SelfTest	76
POST Error Messages	76
Diagnostics Software	91
Steps for Diagnostics	91
100 – 199, Primary Processor Test Error Codes	92
200 – 299, Memory Test Error Codes	93
300 – 399, Keyboard Test Error Codes	94
400 – 499, Parallel Printer Test Error Codes	94
500 – 599, Graphics Display Unit Test Error Codes	95
600 – 699, Diskette Drive Test Error Codes	96
1100 – 1199, Serial Test Error Codes	97
1200 – 1299, Modem Communications Test Error Codes	97
1700 – 1799, Hard Drive Test Error Codes	98
1900 – 1999, Tape Drive Test Error Codes	99
6000 – 6099, Compaq Network Interface Controller Test Error Codes	99
6500 – 6599, SCSI Hard Drive Test Error Codes	100
6600 – 6699, SCSI/IDE CD˚ROM Drive Test Error Codes	100
6700 – 6799, SCSI Tape Drive Test Error Codes	101
8600 – 8699, Pointing Device Interface Test Error Codes	101
Array Diagnostic Utility	102
Integrated Management Log	122
Multiple Ways of Viewing the IML	122
Compaq Insight Manager	122
Viewing the Event List	123
Printing the Event List	123
Compaq Survey Utility	123
Compaq IML Management Utility	123
OS IML Viewer	123
Event List	124
Event Messages	124
Rapid Error Recovery	127
Automatic Server Recovery2	127
Unattended Recovery	128
Attended Recovery	128
Hardware Requirements	129
Remote Operations	129
Automatic Server Recovery (ASR˚2)–Other Uses	129
Starting Compaq Utilities	129
Compaq Integrated Remote Console	130
Compaq Health Driver	131
Initializing Compaq Utilities	133
Initializing the Operating System	135
ASR2 Security	136
Server Health Logs	137
ASR-2 Integrated Management Log Messages	137
Revision History Table	139
Storage Fault Recovery Tracking	140
Storage Automatic Reconstruction	140
Network Interface Fault Recovery Tracking	140
Memory Fault Recovery Tracking	140
Remote Management Features	141
ROMPaq Error Recovery Options	142
ROMPaq Disaster Recovery	142
Redundant ROM Image Recovery	143
Compaq Insight Manager	144
Features of Compaq Insight Manager	144
Compaq Insight Manager Software Architecture	145
Insight Management Agents	145
Compaq Insight Manager	145
Chapter 4: Connectors, Switches, and LED Indicators	146
Connectors	147
Rear Panel Connectors	147
System Board Connectors	148
Peripheral Board Connectors	149
Power Backplane Board Connectors	150
SCSI Hard Drive Backplane Board Connectors	151
Switches	152
Configuration (Maintenance) Switchbank (SW1)	152
Clearing CMOS	153
Processor Core Frequency (SW4) and System ID (SW6) Switches	154
Processor Core Frequency Switches (SW4)	154
System Board ID/Miscellaneous Switches (SW6)	155
LED Indicators	156
Front Bezel LED Indicators	157
Interlock Status LED Indicators	158
Internal Diagnostics Display Indicator	159
Hot-Plug Power Supply LED Indicators	160
HotPlug Fan LED Indicators	161
PCI Hot Plug Switchboard LED Indicators	162
Hot-Plug Hard Drive LED Indicators	164
Diskette Drive and CD-ROM LED Indicators	165
Chapter 5: Physical and Operating Specifications	166
System Unit	167
Hot-Plug Hard Drives	168
Hot-Plug Power Supply	169
Memory	170
1.44-MB Diskette Drive	170
24X Low-Profile CD-ROM Drive	171
NC3134 Fast Ethernet NIC 64 PCI Dual Base 10/100 Controller	173
Integrated Smart Array Controller	174
Smart Array 4200 Controller	175

Match case Limit results 1 per page

Index

configuration information on the

attached drive is not

backward compatible with

the controller’s

firmware

3-49

configured array of drives was

moved from another

controller

3-47

drive rearrangement was

attempted while an expand

operation was running

3-48

maximum logical volume count

was exceeded

3-49

unsupported drive arrangement

was attempted

3-48

switch settings, obtaining

3-3

switches

configuration (SW1),

identified

4-7

core frequency (SW4)

settings

4-9

diskette boot feature,

settings

4-7

lock configuration, settings

4-7

maintenance (SW1)

configuration, settings

4-7

maintenance, settings

4-7

peripheral board configuration,

settings

4-7

power on password, settings

4-7

Power On/Standby switch, part

number

1-5

system board ID/miscellaneous

(SW6)

functions

4-10

settings

4-10

tower-to-rack conversion,

settings

4-7

video, settings

4-7

symbols

on equipment

2-3

used in text

vii

system board

connectors

description

4-3

identified

4-3

illustrated

4-3

connectors, illustrated

4-3

error, slot indicator

3-50

part number

1-6

removing

2-45

removing, illustrated

2-45

replacing

2-45

unable to identify slot and

controller

correspondence

3-50

system board ID/miscellaneous

switches (SW6)

illustrated

4-10

system components, exploded

view

1-4

system configuration

determining

3-4

erasing

4-8

System Configuration CD, starting

from

3-4

System Configuration Utility

accessing

2-1, 3-5

description

3-3

executing

3-6

messages

3-4

running

3-3

selecting Diagnostics from

3-22

starting remotely

3-66

system halted

3-12

system interlock LEDs

function

4-13

identifying interlock fault

4-13

illustrated

4-13

locating

4-12, 4-13

status indicators, identified

4-14

system partition, accessing utilities

from

3-5

system unit

depth

5-2

height

5-2

power supply specifications

5-2

temperature range

5-2

voltage input requirements

5-2

weight

5-2

width

5-2

system unit specifications

5-2

tables

1.44-MB Diskette Drive

Specifications

5-5

24X Low-Profile CD-ROM

Drive Specifications

5-6

Array Diagnostic Utility (ADU)

Error Messages

3-34

ASR-2 IML or Critical Error Log

Messages

3-68

Automatic Server Recovery-2

(ASR-2) Features

3-61

Compaq Network Interface

Controller Boards Test Error

Codes

3-30

Compaq Servers Remote

Management Features

3-72