Dell Dimension 2200 Dell Dimension 2200 Owner's Manual - Page 34

Scanner Problems, Modem Problems

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www.dell.com | support.dell.com C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S - See page 47. HINT: If you need technical assistance for your scanner, call the scanner's manufacturer (see the documentation that came with the scanner for the correct phone number). Dell does not cover the scanner's warranty. Scanner Problems C H E C K T H E P O W E R C A B L E C O N N E C T I O N - Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on. C H E C K T H E S C A N N E R C A B L E C O N N E C T I O N - Ensure that the scanner cable is firmly connected to the computer and to the scanner. U N L O C K T H E S C A N N E R - Ensure that your scanner is unlocked if it has a locking tab or button. RE I N S T A L L T H E S C A N N E R D R I V E R - Reinstall the scanner driver. See the scanner documentation for instructions. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S - See page 47. HINT: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network. Modem Problems C H E C K T H E C O N N E CT I O N - Verify that the telephone line is connected to the green connector on the modem. (The green line-in connector has either a LINE IN label or a connector-shaped icon next to it.) Make sure you hear a click when you insert the telephone line connector. C H E C K T H E T E L E P H O N E J A C K - Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone. CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK - If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the telephone wall jack with the telephone line. 34 So l vi n g Pro b l em s

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34
Solving Problems
www.dell.com | support.dell.com
Scanner Problems
HINT:
If you need
technical assistance for
your scanner, call the
scanner’s manufacturer
(see the documentation
that came with the
scanner for the correct
phone number). Dell does
not cover the scanner’s
warranty.
Modem Problems
HINT:
Connect the
modem to an analog
telephone jack only. The
modem does not operate
while it is connected to a
digital telephone network.
C
HECK
FOR
INTERRUPT
REQUEST
CONFLICTS
—
See page 47.
C
HECK
THE
POWER
CABLE
CONNECTION
—
Ensure that the scanner
power cable is firmly connected to a working electrical power source and that the
scanner is turned on.
C
HECK
THE
SCANNER
CABLE
CONNECTION
—
Ensure that the scanner
cable is firmly connected to the computer and to the scanner.
U
NLOCK
THE
SCANNER
—
Ensure that your scanner is unlocked if it has a
locking tab or button.
R
EINSTALL
THE
SCANNER
DRIVER
—
Reinstall the scanner driver. See the
scanner documentation for instructions.
C
HECK
FOR
INTERRUPT
REQUEST
CONFLICTS
—
See page 47.
C
HECK
THE
CONNECTION
—
Verify that the telephone line is connected to
the green connector on the modem. (The green line-in connector has either a
LINE IN label or a connector-shaped icon next to it.) Make sure you hear a click
when you insert the telephone line connector.
C
HECK
THE
TELEPHONE
JACK
—
Disconnect the telephone line from the
modem and connect it to a telephone. Listen for a dial tone.
C
ONNECT
THE
MODEM
DIRECTLY
TO
THE
TELEPHONE
WALL
JACK
—
If you have other telephone devices sharing the line, such as an answering
machine, fax machine, surge protector, or line splitter, then bypass them and
connect the modem directly to the telephone wall jack with the telephone line.