Dell Dimension 2200 Dell Dimension 2200 Owner's Manual - Page 35

Start, Control Panel, Printers and Other Hardware, Phone and Modem Options, Modems, Properties

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Page 35 highlights

C H E C K T H E T E L E P H O N E L I N E - Try using a different telephone line. If you are using a line that is 10 ft (3 m) or more in length, try a shorter one. VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS Windows XP 1 Click the Start button, and then click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. Windows 2000 1 Click the Start button, point to Settings, and click Control Panel. 2 Double-click Phone and Modem Options. If there are multiple entries for the same modem or modems listed that are not installed, delete the entries and restart the computer. 3 Click the Modems tab. 4 Click the COM port for your modem. 5 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. BE SURE THAT YOU HAVE SUBSCRIBED TO AN INTERNET SERVICE P R OV I D E R - Contact an Internet service provider to subscribe. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S - See page 47. So l vi n g Pro b l em s 35

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Solving Problems
35
C
HECK
THE
TELEPHONE
LINE
—
Try using a different telephone line. If you
are using a line that is 10 ft (3 m) or more in length, try a shorter one.
V
ERIFY
THAT
THE
MODEM
IS
COMMUNICATING
WITH
W
INDOWS
Windows XP
1
Click the
Start
button, and then click
Control Panel
.
2
Click
Printers and Other Hardware
.
3
Click
Phone and Modem Options
.
4
Click the
Modems
tab.
5
Click the COM port for your modem.
6
Click
Properties
, click the
Diagnostics
tab, and then click
Query Modem
to
verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows 2000
1
Click the
Start
button, point to
Settings
, and click
Control Panel
.
2
Double-click
Phone and Modem Options
.
If there are multiple entries for the same modem or modems listed that are
not installed, delete the entries and restart the computer.
3
Click the
Modems
tab.
4
Click the COM port for your modem.
5
Click
Properties
, click the
Diagnostics
tab, and then click
Query Modem
to
verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
B
E
SURE
THAT
YOU
HAVE
SUBSCRIBED
TO
AN
I
NTERNET
SERVICE
PROVIDER
—
Contact an Internet service provider to subscribe.
C
HECK
FOR
INTERRUPT
REQUEST
CONFLICTS
—
See page 47.