Dell Latitude XT2 XFR Service Manual - Page 77

Error Messages

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Dell™ Latitude™ XT2 XFR Service Manual NOTE: When contacting Dell Support, have your Service Tag ready. The Service Tag for your computer is located at the top of each test screen. The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option: Tab Function Results Displays the results of the test and any error conditions encountered. Errors Displays error conditions encountered, error codes, and the problem description. Help Describes the test and any requirements for running the test. Configuration Displays the hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from System Setup, memory, and various internal tests, and displays the information in the device list in the left pane of the screen. NOTE: The device list may not display the names of all components installed on your computer or all devices attached to your computer. Parameters Allows you to customize the test, if applicable, by changing the test settings. 6.1.1 Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. If the error message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS Do not use these characters in filenames. A REQUIRED .DLL FILE WAS NOT FOUND - The program that you are trying to open is missing an essential file. To remove and then reinstall the program: Windows XP: 1. Click Start→ Control Panel→ Add or Remove Programs→ Programs and Features. 2. Select the program you want to remove. 3. Click Uninstall. 4. See the program documentation for installation instructions. Windows Vista: 1. Click Start → Control Panel→ Programs→ Programs and Features. 2. Select the program you want to remove. 3. Click Uninstall. 4. See the program documentation for installation instructions. Page 77 of 94 Version A00-01

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Dell
™
Latitude™ XT2 XFR Service Manual
Page 77 of 94
Version A00-01
NOTE:
When contacting Dell Support, have your Service Tag ready.
The Service Tag for your
computer is located at the top of each test screen.
The following tabs provide additional information for tests run from the Custom Test or Symptom Tree
option:
Tab
Function
Results
Displays the results of the test and any error conditions
encountered.
Errors
Displays error conditions encountered, error codes, and the
problem description.
Help
Describes the test and any requirements for running the test.
Configuration
Displays the hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all
devices from System Setup, memory, and various internal
tests, and displays the information in the device list in the left
pane of the screen.
NOTE:
The device list may not display the names of all
components installed on your computer or all devices attached
to your computer.
Parameters
Allows you to customize the test, if applicable, by changing the
test settings.
6.1.1
Error Messages
CAUTION:
Before you begin any of the procedures in this section, follow the safety
instructions that shipped with your computer.
If the error message is not listed, see the documentation for the operating system or the program that
was running when the message appeared.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ <
> | —
Do not use these characters in filenames.
A REQUIRED .DLL FILE WAS NOT FOUND —
The program that you are trying to open
is missing an essential file. To remove and then reinstall the program:
Windows XP
:
1.
Click
Start
→
Control Panel
→
Add or Remove Programs
→
Programs and Features
.
2.
Select the program you want to remove.
3.
Click
Uninstall
.
4.
See the program documentation for installation instructions.
Windows Vista
:
1.
Click
Start
→
Control Panel
→
Programs
→
Programs and Features
.
2.
Select the program you want to remove.
3.
Click
Uninstall
.
4.
See the program documentation for installation instructions.