Dell OptiPlex GX260 Troubleshooting Guide - Page 12

Solving Problems: Dell OptiPlex GX260 Systems User's Guide Data error- The floppy or hard drive cannot read the data. ● For the Windows operating system, run the chkdsk utility to check the file structure of the floppy or hard drive. ● For another operating system, run the appropriate corresponding utility. See your operating system documentation for information on running these utilities. Decreasing available memory- One or more memory modules may be faulty or improperly seated. ● Reinstall the memory modules and, if necessary, replace them (see "Memory" for module installation procedures). ● See "Memory Problems" for additional troubleshooting suggestions. Diskette drive 0 seek failure- A cable may be loose or the computer configuration information may not match the hardware configuration. See "Drive Problems" for troubleshooting suggestions. Diskette read failure- The floppy disk may be defective or a cable may be loose. ● If the drive access light turns on, try a different disk. ● See "Drive Problems" for troubleshooting suggestions. Diskette subsystem reset failed- The floppy drive controller may be faulty. Run the Dell Diagnostics. Drive not ready- No floppy disk is in the drive. Put a floppy disk in the drive. Diskette write protected- The floppy disk is write-protected. Slide the write-protect notch to the open position. Gate A20 failure- One or more memory modules may be faulty or improperly seated. ● Reinstall the memory modules and, if necessary, replace them (see "Memory" for module installation procedures). ● See "Memory Problems" for additional troubleshooting suggestions. General failure- The operating system is unable to carry out the command. This message is usually followed by specific information-for example, Printer out of paper. Take the appropriate action to resolve the problem. Hard-disk configuration error- The hard drive failed initialization. ● Run the Dell Diagnostics. ● See "Drive Problems" for troubleshooting suggestions. http://support.dell.com/support/edocs/systems/opgx260/en/ug/solvprob.htm (12 of 30) [10/25/2007 1:44:24 PM]