Dell OptiPlex GX260 Troubleshooting Guide - Page 6

Drive Problems - hard drive failure

Page 6 highlights

Solving Problems: Dell OptiPlex GX260 Systems User's Guide yellow green green yellow Possible floppy or hard drive failure Reseat all power and data cables, and restart the computer to retest. green green green yellow Possible USB failure Reseat all USB devices and cables, and restart the computer to retest. yellow yellow yellow green No memory detected yellow green yellow green Memory is detected, but a memory configuration or compatibility error exists Reseat all memory modules and restart the computer. If the problem still exists, to eliminate the possibility of a faulty memory connector, install one memory module (if the computer supports a single module), and restart the computer. Then move the module to another connector and restart the computer. Be sure that the memory modules are compatible with your computer. If necessary, replace the memory modules. yellow green green green Other failure Check the computer message that appears on your monitor screen. green green green green Normal operating condition after POST None. Drive Problems Fill out the Diagnostics Checklist as you complete these checks. http://support.dell.com/support/edocs/systems/opgx260/en/ug/solvprob.htm (6 of 30) [10/25/2007 1:44:24 PM]

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Solving Problems: Dell OptiPlex GX260 Systems User's Guide
yellow
green
green
yellow
Possible floppy or hard drive failure
Reseat all power and data cables,
and restart the computer to retest.
green
green
green
yellow
Possible USB failure
Reseat all USB devices and cables,
and restart the computer to retest.
yellow
yellow
yellow
green
No memory detected
Reseat all memory modules and
restart the computer.
If the problem still exists, to
eliminate the possibility of a faulty
memory connector, install one
memory module (if the computer
supports a single module), and
restart the computer. Then move
the module to another connector
and restart the computer.
yellow
green
yellow
green
Memory is detected, but a memory
configuration or compatibility error
exists
Be sure that the memory modules
are compatible with your
computer. If necessary, replace
the memory modules.
yellow
green
green
green
Other failure
Check the computer message that
appears on your monitor screen.
green
green
green
green
Normal operating condition after POST
None.
Drive Problems
Fill out the
Diagnostics Checklist
as you complete these checks.