Dell PowerVault MD1000 Hardware Owners Manual - Page 54
Before You Call, support.dell.com, Choose A Country/Region, Contact Us
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Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. If possible, turn on your enclosure before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the enclosure itself. Ensure that the system documentation is available. CAUTION: Before servicing any components inside your computer, see your Product Information Guide for important safety information. Contacting Dell For customers in the United States, call 800-WWW.DELL (800.999.3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com. 2 Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 3 Click Contact Us on the left side of the page. 4 Select the appropriate service or support link based on your need. 5 Choose the method of contacting Dell that is convenient for you. 54 Getting Help