Electrolux CEI30EF5GS Service Manual - Page 19

ERROR CODES - IQ Touch Models

Page 19 highlights

ERROR CODES - IQ Touch Models When a failure occurs in the ESEC system the control will beep and half of the power level indicator segments for the surface elements will flash in various combinations to indicate which error has occurred. (Fig. 1) The troubleshooting guide provides a listing of the likely failure condition or cause, as well as suggested corrective actions to be taken. Perform the steps one at a time in the order listed below to correct the specific failure condition. In some cases you can also use the diagnostic service mode described on page 17 to determine which ESEC error condition is present Fig 1 ELECTRONIC SURFACE ELEMENT CONTROL (ESEC 30) TROUBLESHOOTING GUIDE - IQ Touch Models- SYMPTOM LIKELY FAILURE CONDITION/ CAUSE Control Beeping & ESEC key display ribbon cable is Center Burner Only disconnected or defective LED's Flashing Control Beeping & Left Side Burners Only LED's Flashing ESEC key display ribbon cable is disconnected or defective Control Beeping & All Burners LED's Flashing E11 Failure Mode - Shorted Keypad or E14 Failure Mode - ESEC key read ribbon cable is unplugged or defective or E15 Failure Mode - Internal ESEC error or Signal loss between ESEC 30 UIB and ESEC relay board. SUGGESTED CORRECTIVE ACTION 1. Check/reseat ribbon connection J3 connection on the ESEC 30 UIB. 2. Replace ESEC 30 UIB. 3. Replace TST panel. 1. Check/reseat ribbon connection J2 connection on the ESEC30 UIB. 2. Replace ESEC 30 UIB. 3. Replace TST panel. Turn off power to range for 30 seconds then reapply power. Does error return within 5 seconds ? YES: Go to Solution A NO: Does error return after 30 seconds? YES: Go to Solution B NO: Test operation. If error does not return then the condition was corrected by power reset. Solution A - E14 Failure Mode key read ribbon cable is disconnected or defective 1. Check/reseat ribbon connection J4 connection on the ESEC 30 UIB. 2. Replace ESEC 30 UIB. 3. Replace TST panel. E15 Failure Mode ESEC error or signal loss between ESEC 30 UIB and relay board. 1. Check harness and connections between connector P6 of ESEC30 UIB to connector J2 of ESEC relay board. Repair or replace harness as needed. 2.. If connection and harness are good, then replace ESEC relay board. 3. If error remains replace ESEC30 UIB. 4. If the previous steps do not resolve the failure replace the TST panel. Solution B - E11 Failure Mode Shorted Keypad 1. Reset power supply to range to see if failure code will clear. 2. Check/reseat ribbon harness and connectors between the TST panel and ESEC 30 UIB. 3. Replace the TST panel 4. Replace the ESEC 30 UIB Page 19

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Page 19
When a failure occurs in the ESEC system the control will beep and half
of the power level indicator segments for the surface elements will flash in
various combinations to indicate which error has occurred. (Fig. 1)
The troubleshooting guide provides a listing of the likely failure condition or
cause, as well as suggested corrective actions to be taken.
Perform the steps one at a time in the order listed below to correct the
specific failure condition.
In some cases you can also use the diagnostic
service mode described on page 17 to determine which ESEC error
condition is present
ERROR CODES - IQ Touch Models
SYMPTOM
LIKELY FAILURE CONDITION/
CAUSE
SUGGESTED CORRECTIVE ACTION
Control Beeping &
Center Burner Only
LED’s Flashing
ESEC key display ribbon cable is
disconnected or defective
1. Check/reseat ribbon connection J3 connection on the ESEC 30 UIB.
2. Replace ESEC 30 UIB.
3. Replace TST panel.
Control Beeping &
Left Side Burners
Only LED’s
Flashing
ESEC key display ribbon cable is
disconnected or defective
1. Check/reseat ribbon connection J2 connection on the ESEC30 UIB.
2. Replace ESEC 30 UIB.
3. Replace TST panel.
Control Beeping &
All Burners LED’s
Flashing
E11 Failure Mode -
Shorted Keypad
or
E14 Failure Mode -
ESEC key
read ribbon cable is unplugged or
defective
or
E15 Failure Mode -
Internal ESEC
error
or
Signal loss between ESEC
30 UIB and ESEC relay board.
Turn off power to range for 30 seconds then reapply power.
Does error return within 5 seconds ?
YES
: Go to
Solution A
NO
:
Does error return after 30 seconds?
YES
: Go to
Solution B
NO
: Test operation. If error does not return then the
condition was corrected by power reset.
Solution A
-
E14 Failure Mode
key read ribbon cable is disconnected or defective
1. Check/reseat ribbon connection J4 connection on the ESEC 30 UIB.
2. Replace ESEC 30 UIB.
3. Replace TST panel.
E15 Failure Mode
ESEC error or signal loss between ESEC 30 UIB and relay board.
1. Check harness and connections between connector P6 of ESEC30 UIB
to
connector J2 of ESEC
relay board. Repair or replace harness as needed.
2.. If connection and harness are good, then replace ESEC relay board.
3. If error remains replace ESEC30 UIB.
4. If the previous steps do not resolve the failure replace the TST panel.
Solution B - E11 Failure Mode
Shorted Keypad
1. Reset power supply to range to see if failure code will clear.
2. Check/reseat ribbon harness and connectors between the TST panel and ESEC
30 UIB.
3. Replace the TST panel
4. Replace the ESEC 30 UIB
Fig 1
ELECTRONIC SURFACE ELEMENT CONTROL
(ESEC 30) TROUBLESHOOTING GUIDE
- IQ Touch Models-