Epson 1250 Scanner Basics - Page 37

EPSON Technical Support EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table: Service Access World Wide Web From the Internet, you can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. Automated Telephone Services A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your SoundAdviceSM Express Code is 70060. Use this code to quickly select your scanner in SoundAdvice. To speak to a technical support representative, dial (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply. Before you call, please have the following information ready: I Product name (EPSON Perfection 1250, 1250 PHOTO, 1650, or 1650 PHOTO) I Product serial number (located on the back of the scanner) I Proof of purchase (such as a store receipt) and date of purchase I Computer configuration I Description of the problem You can purchase supplies and accessories from the EPSON Store at (800) 873-7766 or visit our web site at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. If you need help using another manufacturer's software with an EPSON product, see the documentation for that software for technical support information. EPSON Technical Support 33