Epson ActionNote 4SLC/33 User Manual - Page 124

Software Problems, your Authorized Epson Servicer.

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4. Try running the hard disk diagnostic check described in Chapter 6. If you still cannot identify the problem, contact your Authorized Epson Servicer. Software Problems If you are having trouble with an application program, try the following Solutions: 1. If the application program does not start, check that you are following the correct procedure for starting the program, and that it is installed correctly. If the program is stored in a directory on the hard disk drive, make sure you are working in or specifying the correct directory. If you are using a program on a diskette, make sure you have inserted the correct diskette in the correct drive. 2. Your computer can run at either Turbo speed (25 or 33 MHz) or Normal speed (8 MHz). While almost all programs work properly at the faster speed, some must run at the slower speed. Check your software manual to see if this is the case, and change the CPU speed if necessary. See "Changing the CPU Speed" in Chapter 2 for instructions. 3. If you have entered an MS-DOS command that you want to stop, there are special key coremands you can use to tell MS-DOS to stop what it is doing. These methods may also work in your application programs: Hold down and press Hold down and press Troubleshooting A-11

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4. Try running the hard disk diagnostic check described in
Chapter 6. If you still cannot identify the problem, contact
your Authorized Epson Servicer.
Software Problems
If you are having trouble with an application program, try the
following Solutions:
1. If the application program does not start, check that you are
following the correct procedure for starting the program,
and that it is installed correctly. If the program is stored in a
directory on the hard disk drive, make sure you are
working in or specifying the correct directory. If you are
using a program on a diskette, make sure you have inserted
the correct diskette in the correct drive.
2. Your
computer can run at either Turbo speed (25 or 33 MHz)
or Normal speed (8 MHz). While almost all programs work
properly at the faster speed, some must run at the slower
speed. Check your software manual to see if this is the case,
and change the CPU speed if necessary. See “Changing the
CPU Speed” in Chapter 2 for instructions.
3. If you have entered an MS-DOS command that you want to
stop, there are special key coremands you can use to tell
MS-DOS to stop what it is doing. These methods may also
work in your application programs:
Hold down
and press
Hold
down
and press
Troubleshooting A-11