Epson PowerLite Pro G5650W Operation Guide - EasyMP Network Projection - Page 52

video or audio stop, No audio from the projector when connecting with EasyMP Network Projection

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Page 52 highlights

Troubleshooting 52 The image and sound for movies in EasyMP Network Projection are not displayed, the image is slow to appear, or either the video or audio stop Check Remedy Did you try to play back movies with Media Player or try to Depending on the computer, the movie playback screen in Media Player may not be displayed, and operate the screen saver preview? the screen saver preview may not be displayed normally. Is WEP encryption enabled, or are multiple projectors connected? The display speed decreases when WEP encryption is enabled or multiple projectors are connected. Have you enabled DHCP? When DHCP is set to On in Advanced Connection Mode, if an available DHCP server is not found it may take some time to enter LAN standby status. Was EasyMP Network Projection started while a movie was playing, or were the resolution and color number changed? When playing back movies, start EasyMP Network Projection first before starting play back. If EasyMP Network Projection is started during movie play back and the display screen resolution and color number are changed, try moving the movie playback window, minimizing it, or resizing it. For Macintosh Is Wireless LAN 802.11b/g being used in Quick Connection There are times when the image and sound for movies may stop due to interference. When using the Mode? movie sending function, use Advanced Connection Mode or Wireless LAN 802.11a in Quick Connection Mode. Are you using a computer that does not meet the recommended specifications? When using a computer that does not meet the recommended specifications, images and audio for movies may stop. s "Software Requirements" p.8 No audio from the projector when connecting with EasyMP Network Projection Check Remedy Are multiple projectors connected to one computer? Audio can only be transferred to one projector. Disconnect the current connections and connect only one projector on the connection screen. Is audio set to output from the computer in Set Options? Select Output audio from the projector on the Set options Audio Output tab.s p.43

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Troubleshooting
52
The image and sound for movies in EasyMP Network Projection are not displayed, the image is slow to appear, or either the
video or audio stop
No audio from the projector when connecting with EasyMP Network Projection
Check
Remedy
Did you try to play back movies with Media Player or try to
operate the screen saver preview?
Depending on the computer, the movie playback screen in Media Player may not be displayed, and
the screen saver preview may not be displayed normally.
Is WEP encryption enabled, or are multiple projectors
connected?
The display speed decreases when WEP encryption is enabled or multiple projectors are connected.
Have you enabled DHCP?
When DHCP is set to
On
in Advanced Connection Mode, if an available DHCP server is not found it
may take some time to enter LAN standby status.
Was EasyMP Network Projection started while a movie
was playing, or were the resolution and color number
changed?
For Macintosh
When playing back movies, start EasyMP Network Projection first before starting play back. If EasyMP
Network Projection is started during movie play back and the display screen resolution and color
number are changed, try moving the movie playback window, minimizing it, or resizing it.
Is Wireless LAN 802.11b/g being used in Quick Connection
Mode?
There are times when the image and sound for movies may stop due to interference. When using the
movie sending function, use Advanced Connection Mode or Wireless LAN 802.11a in Quick
Connection Mode.
Are you using a computer that does not meet the
recommended specifications?
When using a computer that does not meet the recommended specifications, images and audio for
movies may stop.
s
"Software Requirements"
p.8
Check
Remedy
Are multiple projectors connected to one computer?
Audio can only be transferred to one projector. Disconnect the current connections and connect only
one projector on the connection screen.
Is audio set to output from the computer in Set Options?
Select
Output audio from the projector
on the Set options Audio Output tab.
s
p.43