Epson TM-H6000IV with Validation Technical Reference Guide - Page 19

Error Status, Automatically Recoverable Errors, Recoverable Errors

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Chapter 1 Product Overview Error Status When an error occurs, the printer stops operating, goes offline, and the Error LED flashes. There are three possible error types: automatically recoverable errors, recoverable errors, and unrecoverable errors. Automatically Recoverable Errors Printing is no longer possible when automatically recoverable errors occur. They can be recovered easily, as described below. Error Error description Error LED flash code Approx. Recovery measure 1 320 ms Print head temperature error A high temperature outside the head drive operating range was detected. Recovers automatically when the print head cools. Recoverable Errors Printing is no longer possible when recoverable errors occur. They can be recovered easily by turning the power off and then on again or sending an error recovery command from the driver after eliminating the cause of the error. Error Error description Autocutter error Autocutter does not work correctly. Carriage detection error in endorsement printing The carriage is malfunctioning due to a paper jam, or the slip removal cannot be detected. Error LED flash code Approx. 320 ms 5,120 ms Recovery measure Remove the jammed paper or foreign matter in the printer, close the roll paper cover, send the error recovery command, or turn the power off and on to recover. 19

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Chapter 1
Product Overview
19
1
Error Status
Whe
n
a
n
error occ
u
rs,
t
he pr
int
er s
t
ops opera
ting
,
g
oes offl
in
e, a
n
d
t
he Error LED flashes.
There are
t
hree poss
i
ble error
t
ypes: a
ut
oma
ti
cally recoverable errors, recoverable errors, a
n
d
un
recoverable errors.
Automatically Recoverable Errors
Pr
inting
i
s
n
o lo
ng
er poss
i
ble whe
n
a
ut
oma
ti
cally recoverable errors occ
u
r. They ca
n
be
recovered eas
i
ly, as descr
i
bed below.
Recoverable Errors
Pr
inting
i
s
n
o lo
ng
er poss
i
ble whe
n
recoverable errors occ
u
r. They ca
n
be recovered eas
i
ly by
tu
r
ning
t
he power off a
n
d
t
he
n
o
n
a
g
a
in
or se
n
d
ing
a
n
error recovery comma
n
d from
t
he dr
i
ver
af
t
er el
i
m
in
a
ting
t
he ca
u
se of
t
he error.
Error
Error description
Error LED flash code
Recovery measure
Print head
temperature
error
A high temperature
outside the head drive
operating range was
detected.
Recovers automatically
when the print head
cools.
Error
Error description
Error LED flash code
Recovery measure
Autocutter error
Autocutter does not
work correctly.
Remove the jammed
paper or foreign matter
in the printer, close the
roll paper cover, send
the error recovery
command, or turn the
power off and on to
recover.
Carriage
detection error
in endorsement
printing
The carriage is
malfunctioning due to
a paper jam, or the slip
removal cannot be
detected.
Approx.
320 ms
Approx.
320 ms
5,120 ms