Epson WorkForce WF-2660 User Manual - Page 107

Solving Problems, Checking the Printer Status, Checking Messages on the LCD Screen - recovery mode

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User's Guide Solving Problems Solving Problems Checking the Printer Status You can check error messages and the approximate ink levels on the LCD screen or the computer. Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions PRELIMINARY Printer error. Turn the power off and on again. For details, see your documentation. You need to replace the following ink cartridge(s). A printer's ink pad is nearing the end of its service life. Please contact Epson Support. A printer's ink pad is at the end of its service life. Please contact Epson Support. Communication error. Check if the computer is connected. No dial tone detected. Remove any paper or protective material in the printer. If the error message is still displayed, contact Epson. To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the cartridge when your printer indicates it is time to replace the cartridge. Replace the cartridge when you are prompted to do so. Contact Epson or an authorised Epson service provider to replace the ink pad*. It is not a user-serviceable part. The message will be displayed until the ink pad is replaced. Press the x button to resume printing. Contact Epson or an authorised Epson service provider to replace the ink pad*. It is not a user-serviceable part. Connect the computer and the printer correctly. If you are connecting over a network, see the Network Guide. If the error message is still displayed, make sure that EPSON Scan and Event Manager are installed on the computer. This problem might be resolved by selecting Setup > Fax Settings > Basic Settings > Line Type and then selecting PBX. If your phone system requires an external access code to get an outside line, set the access code after selecting PBX. Use # (hash) instead of the actual access code when entering an outside fax number. This makes connection more secure. If the error message is still displayed, set the Dial Tone Detection settings to disabled. However, disabling this feature may drop the first digit of a fax number and send the fax to the wrong number. Combination of the IP address and the subnet mask is invalid. See your documentation. See the Network Guide. Recovery Mode The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again. 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. 107

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Solving Problems
Checking the Printer Status
You can check error messages and the approximate ink levels on the LCD screen or the computer.
Checking Messages on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages
Solutions
Printer error. Turn the power off and on again.
For details, see your documentation.
Remove any paper or protective material in the printer. If the error
message is still displayed, contact
Epson
.
You need to replace the following ink
cartridge(s).
To ensure you receive premium print quality and to help protect your
print head, a variable ink safety reserve remains in the cartridge when
your printer indicates it is time to replace the cartridge. Replace the
cartridge when you are prompted to do so.
A printer's ink pad is nearing the end of its
service life. Please contact Epson Support.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part. The message will be displayed
until the ink pad is replaced.
Press the
x
button to resume printing.
A printer's ink pad is at the end of its service life.
Please contact Epson Support.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part.
Communication error. Check if the computer is
connected.
Connect the computer and the printer correctly. If you are connecting
over a network, see the
Network Guide
. If the error message is still
displayed, make sure that EPSON Scan and Event Manager are installed
on the computer.
No dial tone detected.
This problem might be resolved by selecting
Setup
>
Fax Settings
>
Basic Settings
>
Line Type
and then selecting
PBX
. If your phone
system requires an external access code to get an outside line, set the
access code after selecting
PBX
. Use # (hash) instead of the actual access
code when entering an outside fax number. This makes connection
more secure.
If the error message is still displayed, set the
Dial Tone Detection
settings to disabled. However, disabling this feature may drop the first
digit of a fax number and send the fax to the wrong number.
Combination of the IP address and the subnet
mask is invalid. See your documentation.
See the
Network Guide
.
Recovery Mode
The printer has started in recovery mode because the firmware update
failed. Follow the steps below to try to update the firmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the firmware over a network
connection.)
2. Visit your local Epson website for further instructions.
User's Guide
Solving Problems
1
07
PRELIMINARY