Gateway 7400 System Manual (PDF Version) - Page 116

Probable cause, Solution, The system does not recognize the CD drive.

Get Gateway 7400 PDF manuals and user guides View all Gateway 7400 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 116 highlights

The system does not recognize the CD drive. Probable cause Solution The CD is not intended for PC Make sure the CD is PC compatible. use The CD is loaded incorrectly Make sure the label is facing up, then try again. The CD is scratched or dirty Try cleaning the CD with a lint-free cloth. Make sure the CD is not scratched. The CD drive needs to be added as new hardware In the Control Panel window (Start | Settings | Control Panel), double-click Add New Hardware. Follow the on-screen instructions for adding the drive. The secondary IDE device may be disabled Restart your server, then press F1 to open the BIOS Setup utility. From the Advanced | IDE Configuration menu, set the IDE Controller to Both and the Secondary IDE Master to Auto. The CD cables are not installed correctly Open the system and make sure all cables between the CD controller and the CD drive are connected correctly. The CD drive may be defective Replace the CD drive. 108 Troubleshooting

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
108
Troubleshooting
The system does not recognize the CD drive.
Probable cause
Solution
The CD is not intended for PC
use
Make sure the CD is PC compatible.
The CD is loaded incorrectly
Make sure the label is facing up, then try again.
The CD is scratched or dirty
Try cleaning the CD with a lint-free cloth. Make
sure the CD is not scratched.
The CD drive needs to be
added as new hardware
In the Control Panel window (
Start
|
Settings
|
Control Panel
), double-click
Add New
Hardware
. Follow the on-screen instructions
for adding the drive.
The secondary IDE device
may be disabled
Restart your server, then press
F1
to open the
BIOS Setup utility. From the
Advanced | IDE
Configuration
menu, set the
IDE Controller
to
Both
and the
Secondary IDE Master
to
Auto
.
The CD cables are not
installed correctly
Open the system and make sure all cables
between the CD controller and the CD drive
are connected correctly.
The CD drive may be
defective
Replace the CD drive.