Gateway 7400 System Manual (PDF Version) - Page 125

The keyboard does not work., contact Technical Support.

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The keyboard does not work. Probable cause Solution Keyboard is locked out when Enter the password. password is set A key was pressed while the system was starting up Clear the sticking key, then turn off the system, wait for a few seconds, then turn the system back on. The keyboard is not plugged Make sure the cable is plugged in correctly. in or connected properly Something spilled into the keyboard Turn off the system. Turn the keyboard upside down to drain, then turn it over and let it dry before using the keyboard again. The keyboard is defective Try a keyboard you know is working. The mouse does not work. Probable cause Solution Mouse is locked out when password is set Enter the password. The mouse is not plugged in Make sure the cable is plugged in correctly. or connected properly The mouse driver did not load Load the appropriate mouse driver manually or when the system started contact Technical Support. The mouse is defective Try a mouse that you know is working. System problems 117

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System problems
117
The keyboard does not work.
The mouse does not work.
Probable cause
Solution
Keyboard is locked out when
password is set
Enter the password.
A key was pressed while the
system was starting up
Clear the sticking key, then turn off the system,
wait for a few seconds, then turn the system
back on.
The keyboard is not plugged
in or connected properly
Make sure the cable is plugged in correctly.
Something spilled into the
keyboard
Turn off the system. Turn the keyboard upside
down to drain, then turn it over and let it dry
before using the keyboard again.
The keyboard is defective
Try a keyboard you know is working.
Probable cause
Solution
Mouse is locked out when
password is set
Enter the password.
The mouse is not plugged in
or connected properly
Make sure the cable is plugged in correctly.
The mouse driver did not load
when the system started
Load the appropriate mouse driver manually or
contact Technical Support.
The mouse is defective
Try a mouse that you know is working.