Gateway 7400 System Manual (PDF Version) - Page 128

Error messages

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Error messages This section lists common error messages that you may see. These messages often indicate procedural errors such as an incorrect keystroke or a write-protected diskette. Some messages, however, may indicate a problem that requires you to consult the troubleshooting section of this manual. Error message Solutions Access denied Try saving to a new file or diskette. Move the write-protection tab over the hole on the back of the diskette. Bad command or file name Make sure you entered the right command. Make sure the specified drive is correct, then try again. If you are trying to exit MS-DOS to return to Windows, type exit, then press ENTER. Base memory [xxx] expansion This is an informational message only. No action is required. Checking RAM on disk controller Your BIOS configuration is incorrect. Open the BIOS Setup utility, then make sure the settings are correct. CD drive is not recognized See "The system does not recognize the CD drive." on page 108 for a possible solution. Data error Use Check Disk on the drive with the error. Decreasing available memory Your BIOS configuration is incorrect. Open the BIOS Setup utility, then make sure the settings are correct. Diskette drive is not recognized See "The system does not recognize the diskette drive." on page 109 for a possible solution. Diskette drive 0 seek to track 0 failed Open the BIOS Setup utility, then make sure the drive settings are correct. Check the diskette drive cables. Make sure Pin 1 on the cable aligns with Pin 1 on the connector. 120 Troubleshooting

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120
Troubleshooting
Error messages
This section lists common error messages that you may see. These messages
often indicate procedural errors such as an incorrect keystroke or a
write-protected diskette. Some messages, however, may indicate a problem
that requires you to consult the troubleshooting section of this manual.
Error message
Solutions
Access denied
Try saving to a new file or diskette.
Move the write-protection tab over the hole on
the back of the diskette.
Bad command or file name
Make sure you entered the right command.
Make sure the specified drive is correct, then
try again.
If you are trying to exit MS-DOS to return to
Windows, type
exit
, then
press
E
NTER
.
Base memory [xxx]
expansion
This is an informational message only. No
action is required.
Checking RAM on disk
controller
Your BIOS configuration is incorrect. Open the
BIOS Setup utility, then make sure the settings
are correct.
CD drive is not recognized
See “The system does not recognize the CD
drive.” on page 108 for a possible solution.
Data error
Use Check Disk on the drive with the error.
Decreasing available
memory
Your BIOS configuration is incorrect. Open the
BIOS Setup utility, then make sure the settings
are correct.
Diskette drive is not
recognized
See “The system does not recognize the
diskette drive.” on page 109 for a possible
solution.
Diskette drive 0 seek to track
0 failed
Open the BIOS Setup utility, then make sure
the drive settings are correct.
Check the diskette drive cables. Make sure
Pin 1 on the cable aligns with Pin 1 on the
connector.