HTC EVO Design 4G EVO DESIGN 4G USER GUIDE - Page 17
Activate Your Device, Turn on your new device. Make sure the old one is turned off. Your device will - phone
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Activate Your Device Depending on your account or how and where you purchased your device, it may be ready to use or you may need to activate it on your Sprint account. ● If you purchased your device at a Sprint Store, it is probably activated and ready to use. ● If you received your device in the mail and it is for a new Sprint account or a new line of service, it is designed to activate automatically. When you turn the device on for the first time, you should see a Hands Free Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue. ● If you received your device in the mail and you are activating a new device for an existing number on your account (you're swapping devices), you can activate on your computer online or directly on your device. Activate on your computer: • Go to sprint.com/activate and complete the online instructions to activate your device Activate on your device: • Turn on your new device. (Make sure the old one is turned off.) Your device will automatically attempt Hands-Free Activation. • Touch Activate to override auto-activation and start the manual activation wizard. • Follow the onscreen prompts to complete the activation process. ● To confirm activation, make a phone call. If your device is still not activated or you do not have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance. Tip: Do not press while the device is being activated. Pressing activation process. cancels the Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling 1-888-211-4727 from any other phone. Get Started 5