HP 1510 User Guide - Page 58

Contact HP, Cause, Solution - ink cartridges

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country/region, and then click Contact HP for information on calling for technical support. Cause Protective tape is covering the print cartridges. Solution Check each print cartridge. If the plastic tape is still covering the ink nozzles, gently remove the plastic tape by using the pink pull tab. Do not touch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Reinsert the print cartridges and verify that they are fully inserted and locked in place. Cause The contacts on the print cartridge are not touching the contacts in the print carriage. Solution Remove and then reinsert the print cartridges. Verify that they are fully inserted and locked in place. Cause You are not using HP print cartridges or you are using print cartridges that have been refilled. Solution The alignment process might fail if you are not using HP print cartridges. It might also fail if you are using refilled print cartridges. Replace the print cartridges with genuine HP print cartridges that have not been refilled, and then try the alignment again. For more information on replacing the print cartridges, see Replace the print cartridges. For more information on aligning the print cartridges, see Align the print cartridges. User Guide 55 Troubleshooting information

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country/region, and then click
Contact HP
for information on calling for technical
support.
Cause
Protective tape is covering the print cartridges.
Solution
Check each print cartridge. If the plastic tape is still covering the ink
nozzles, gently remove the plastic tape by using the pink pull tab. Do not touch
the ink nozzles or the copper-colored contacts.
1
Copper-colored contacts
2
Plastic tape with pink pull tab (must be removed before installing)
3
Ink nozzles under tape
Reinsert the print cartridges and verify that they are fully inserted and locked in
place.
Cause
The contacts on the print cartridge are not touching the contacts in the
print carriage.
Solution
Remove and then reinsert the print cartridges. Verify that they are
fully inserted and locked in place.
Cause
You are not using HP print cartridges or you are using print cartridges
that have been refilled.
Solution
The alignment process might fail if you are not using HP print
cartridges. It might also fail if you are using refilled print cartridges. Replace the
print cartridges with genuine HP print cartridges that have not been refilled, and
then try the alignment again. For more information on replacing the print
cartridges, see
Replace the print cartridges
. For more information on aligning the
print cartridges, see
Align the print cartridges
.
User Guide
55
Troubleshooting information