HP 8100C HP Digital Sender 8100C - (English) Administrator Guide, C7707-90006 - Page 59

checking the address book.

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57 Control panel messages (continued Message Description Actions The e-mail configuration is There is a problem with the inconsistent. Please chec k e-mail configuration. The e-mail function isn't There is a problem with the configured. Please contact the e-mail configuration. administrator or refer to the documentation Using the E-mail configuration menu, make sure that you have correctly configured the e-mail server address and e-mail default FROM address. Try reentering the information in the Network configuration menu. Turn the digital sender off and then back on. If the problem persists, contact HP customer support. See "Configure e-mail parameters" on page20. E-mail server not available. Contact the administrator. You selected the e-mail function, but the e-mail server is turned off or cannot be reached. Errors were found when An internal check of the checking the address book. address book database found Initialize address b o o k significant problems. The I-fax configuration is There is a problem with the Iinconsistent. Please chec k fax configuration. The i-fax function isn't There is a problem with the i- configured. Please contact the fax configuration. administrator or refer to the documentation. Turn the digital sender off and then on again. Make sure all cabling is securely connected. Make sure the e-mail server is running and can be reached from the portion of the network on which the digital sender is installed. Make sure the network interface card is communicating with the network. To do this, verify that theTCP/IP status parameter on the Revision page reads READ , and then try to reach the digital sender using a network command such as ping. Reset address books by answering "Yes" to the control panel question. Wait for the reset to complete and then restore a backup copy of the address book. Using the I-fax configuration menu, make sure that you have correctly configured the I-fax domain, fax account e-mail address, fax prefix and/or fax postage. Try reentering the information in the Network configuration menu. Turn the digital sender off and then back on. If the problem persists, contact HP customer support. See "Configure I-fax parameters" on p age21.

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57
The e-mail configuration is
inconsistent. Please chec
k
There is a problem with the
e-mail configuration.
●
Using the
E-mail
configuration menu, make sure
that you have correctly configured the e-mail server
address and e-mail default
FROM
address.
●
Try reentering the information in the
Network
configuration menu.
●
Turn the digital sender off and then back on.
●
If the problem persists, contact HPcustomer
support.
The e-mail function isn’t
configured. Please contact the
administrator or refer to the
documentation
There is a problem with the
e-mail configuration.
●
See “
Configure e-mail parameters
” on page20.
E-mail server not available.
Contact the administrator.
You selected the e-mail
function, but the e-mail server
is turned off or cannot be
reached.
●
Turn the digital sender off and then on again.
●
Make sure all cabling is securely connected.
●
Make sure the e-mail server is running and can be
reached from the portion of the network on which
the digital sender is installed.
●
Make sure the network interface card is
communicating with the network. To do this, verify
that theTCP/IP status parameter on the Revision
page reads
READ
, and then try to reach the
digital sender using a network command such as
ping.
Errors were found when
checking the address book.
Initialize address b o o k
An internal check of the
address book database found
significant problems.
●
Reset address books by answering “Yes” to the
control panel question. Wait for the reset to
complete and then restore a backup copy of the
address book.
The I-fax configuration is
inconsistent. Please chec
k
There is a problem with the I-
fax configuration.
●
Using the
I-fax
configuration menu, make sure that
you have correctly configured the I-fax domain, fax
account e-mail address, fax prefix and/or fax
postage.
●
Try reentering the information in the
Network
configuration menu.
●
Turn the digital sender off and then back on.
●
If the problem persists, contact HPcustomer
support.
The i-fax function isn’t
configured. Please contact the
administrator or refer to the
documentation.
There is a problem with the i-
fax configuration.
●
See “
Configure I-fax parameters
” on p age21.
Control panel messages (continued
Message
Description
Actions