HP CM1017 HP Color LaserJet CM1015/CM1017 MFP Series - Software Technical Refe - Page 298
Troubleshooting, Port communication, Overview, USB port connections, Device conflicts in Windows - mfp scanner
UPC - 882780579903
View all HP CM1017 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 298 highlights
Engineering Details Troubleshooting The following topics are described in this section: ● Port communication ● E-mail ● HP LaserJet Scan ● Troubleshooting tools ● Known Issues for the HP Color LaserJet CM1015 MFP/CM1017 MFP Port communication This section provides information on the following topics: ● Overview ● USB port connections ● Device conflicts in Windows Overview The HP Color LaserJet CM1015 MFP includes a USB port. The HP Color LaserJet CM1017 MFP includes both a 10/100Base-T TCP/IP network port and a USB port and can be connected using either port. NOTE Do not connect both the 10/100Base-T TCP/IP network port and the USB port at the same time. USB port connections Hi-speed USB is an input/output mode that both PC and Macintosh computers support. A wide variety of consumer devices, such as digital cameras and scanners, also support USB. Hi-speed USB is the current standard. The HP Color LaserJet CM1015 MFP/CM1017 MFP products are compatible with Hispeed USB specifications. A USB host is distinct from a USB device. The HP Color LaserJet CM1015 MFP/CM1017 MFP products are USB devices. They can connect only to a USB host or a USB hub. Device conflicts in Windows When two-way communication cannot be established with the HP Color LaserJet CM1015 MFP/ CM1017 MFP, the Windows Device Manager might show a conflict. Conflicts should be resolved immediately, before continuing to troubleshoot two-way communication issues. The following sections contain a few guidelines for identifying and resolving these conflicts. NOTE USB connections for the HP Color LaserJet CM1015 MFP/CM1017 MFP are supported only in Microsoft Windows 2000, Microsoft Windows XP, and Microsoft Windows Server 2003. 276 Chapter 7 Engineering Details ENWW