HP CM1017 HP Color LaserJet CM1015/CM1017 MFP Series - Software Technical Refe - Page 301
E-mail, HP LaserJet Scan, Troubleshooting tools, Send To, Mail Recipient
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Engineering Details Table 7-1 Devices installed by the HP Color LaserJet CM1015 MFP/CM1017 MFP software in Microsoft Windows 2000 and Microsoft Windows XP Device by type Disk drives IEEE 1284.4 compatible printers (Microsoft Windows XP) IEEE 1284.4 devices Imaging devices Universal Serial Bus controllers Device ● HP Color LaserJet CM1015 MFP/CM1017 MFP USB Device ● HP Color LaserJet CM1015 MFP/CM1017 MFP ● HP Color LaserJet CM1015 MFP/CM1017 MFP ● HP Color LaserJet CM1015 MFP/CM1017 MFP ● HP Color LaserJet CM1015 MFP/CM1017 MFP Series ● HP EWS ● USB Printing Support ● USB Composite Device ● USB Mass Storage Device E-mail If e-mail messages fail to be sent, try following these steps: 1. Open Windows Microsoft Explorer or Internet Explorer and navigate to the file. 2. Right-click the file, select Send To, and then click Mail Recipient. If this method fails, check the MAPI mail setup. The MAPI setup is a third-party issue. HP LaserJet Scan The following are a few simple steps you can take to improve copy and scan quality. ● Use high-quality originals. ● Load the media correctly. If the media is loaded incorrectly, the resulting scan might appear skewed. ● Adjust the software settings according to how you plan to use the scanned page. For more detailed information about troubleshooting HP LaserJet Scan problems, see the HP Color LaserJet CM1015 MFP/CM1017 MFP User Guide. Troubleshooting tools The HP Color LaserJet CM1015 MFP/CM1017 MFP printing-system CD contains the following troubleshooting tools in the Utilities folder on the root directory. This section contains the following topics: ● File to E-mail utility ● AccessDeniedUtility.exe ● FixErr1714 utility ENWW Troubleshooting 279
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