HP Color LaserJet 8500 Service Manual - Page 398

Table 42. Unnumbered printer messages (continued) DISK DEVICE FAILURE Event log message: 30.00.01 Description: The printer hard disk's internal self-test routine has been invoked to read minimum and maximum logical block addresses (with no retries) and has detected a failure. If access to the printer hard disk is not required, printer operation can continue. Action: Replace the printer hard disk. DISK FILE OPERATION FAILED Event log message: None Description: Action: The printer has received an illogical PJL command No action is required. (such as download to nonexistent directory). DISK IS FULL Event log message: None Description: The printer hard disk is full. Action: 1 From the host computer, delete data from the printer hard disk using the printer drivers or a disk management application. 2 To clear all data from the printer hard disk, reformat the printer hard disk from the printer control panel. To reformat the printer hard disk: a Press MENU until CONFIGURATION MENU appears on the display. b Press ITEM until INITIALIZE DISK appears on the display. c Press SELECT to reformat the printer hard disk. DISK IS WRITE PROTECTED Event log message: None Description: A user has attempted to save to the printer hard disk while the printer hard disk is write-protected. Action: See the system administrator for access to the printer hard disk. DRUM ERROR REPLACE DRUM KIT Event log message: None Description: The printer has detected an error in the imaging drum memory device. Printing can continue but will be stopped as soon as the waste toner signal is triggered. Printing behavior is determined by the TONER LOW control panel setting. See table 20 on page 88 for information about the TONER LOW setting. Action: 1 Turn the printer off and on to reset the printer. 2 Reconnect connector J209, and relay connectors J47 and J48 on the controller board. 3 Replace the drum kit. 396 Chapter 7 - Troubleshooting EN