HP Color LaserJet 8500 Service Manual - Page 412

Table 42. Unnumbered printer messages (continued) TONER LOW REPLACE Event log message: None Description: The printer is almost out of the specified toner. The printer remains online and ready to print; however, the print quality might be degraded. = Cyan, magenta, yellow, or black Action: Although printing can continue, the toner cartridge should be replaced for optimum printer operation. Note: Do not shake the toner cartridge in attempts to extend the cartridge life. For more information about configuring the printer response to this message, see the description of the TONER LOW setting on page 88. TONER OUT REPLACE Event log message: None Description: The printer is out of the specified toner and cannot continue. = Cyan, magenta, yellow, or black Action: 1 Replace the toner cartridge specified. 2 Reconnect connector J226 on the controller board and connector J5001 on high-voltage converter 1 PCA. 3 Check the contact for remaining toner detection on the black toner cartridge and the contact for remaining toner detection on the printer for deformation or damage. • Replace defective parts. (Replace the black toner cartridge if it is defective.) • Check the contacts. If they are disconnected, return them to their correct positions. 4 Replace the high-voltage converter 1 PCA. 5 Replace the controller board. TOO MANY FILE STORAGE DEVICES REMOVE EITHER DISK Event log message: None Description: The printer can support only one physical printer hard disk and two have been detected. Printing will not be possible until one of the hard disks has been removed. Action: Turn the printer off and remove the extra printer hard disk. Note: The DN model comes with a factory-installed internal hard disk on the formatter board. 410 Chapter 7 - Troubleshooting EN