HP Color LaserJet 8500 Service Manual - Page 414
Tray 1 Load, Comm Error
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Table 42. Unnumbered printer messages (continued) TRAY 1 LOAD Event log message: None Description: A user has requested a media size that is not currently installed in tray 1. = Last media type configured for the input tray = Last media size configured for the input tray Action: Load the media type and size specified on the printer control panel display. After tray 1 is loaded, the printer automatically brings itself online. If the correct media type and size are loaded in tray 1 and the media does not feed into the printer, verify that the printer control panel settings for tray 1 (Cassette mode) match the media type and size requested. TRAY 1 SIZE = Event log message: None Description: This message is shown when media is placed in tray 1 and the tray is configured for Cassette Mode. = Last media size configured for the input tray Action: 1 Press - VALUE + to view the choices. 2 Press SELECT when the choice you want is shown. 3 Press GO to bring the printer online. If no key is pressed for 30 seconds after the media is detected in the input tray, the displayed size is automatically selected, the message is cleared, and printing begins. TRAY 4 COMM ERROR CHECK CABLES CYCLE POWER Event log message: None Description: Communication with the 2,000-sheet input unit has been lost. Action: 1 Verify all cables are connected correctly. 2 Turn the printer off and on to reset the printer. 412 Chapter 7 - Troubleshooting EN