HP Color LaserJet 8500 Service Manual - Page 500
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Table 54. Jams in the stapler/stacker Event Control panel log error User messages message LED Stkr: Detach 13.13 0A Blinking and Clear Jam or amber (continued) 13.23 0A 13.13 0B Blinking or amber 13.23 0B 13.13 11 Blinking or amber 13.23 11 13.13 12 Blinking or amber 13.23 12 Service LED Blinking yellow (three blinks) Blinking yellow (three blinks) Blinking yellow (four blinks) Blinking yellow (four blinks) Recommended Description action Media jammed Clear the jam. when flipping and not reaching the exit sensor. Power cycle the printer and the computer, if necessary. If the problem persists, replace the flipper assembly. Media jammed Clear the jam. when entering the Make sure you accumulator. remove all shreds of media from the path. Power cycle the printer and the computer, if necessary. If the problem persists, replace the flipper assembly. When powering on Clear the jam. or after clearing a jam, a jam is present in the accumulator assembly. Power cycle the printer and the computer, if necessary. Replace the accumulator assembly. Media jammed in Clear the jam. the paper path between the flipper and the accumulator. Power cycle the printer and the computer, if necessary. Replace the accumulator assembly. 498 Chapter 7 - Troubleshooting EN