HP Color LaserJet 8500 Service Manual - Page 66

Technical assistance List Server A list server is an e-mail program that allows users to subscribe to certain mail lists by sending e-mail to the server. The list server allows HP LaserJet Technical Marketing to make the support community aware of new or urgent information by sending information to subscribers.
To subscribe to hardware-related information, send e-mail to: subscribe-CLJ8500/[email protected]
To subscribe to software-related information, send e-mail to: subscribe-CLJ8500/[email protected] Once you subscribe, you will receive more information about the benefits of the list server as well as additional instruction about how to use the list server. HP ASAP HP ASAP (Automated Support Access Program) provides free technical support information 24 hours a day, 7 days a week. The ASAP system includes HP FIRST, explained below. The ASAP service at (1) (800) 333-1917 (U.S.) requires a touchtone phone. HP FIRST HP FIRST (Fax Information Retrieval Support Technology) is a phone-in fax service providing technical information for HP LaserJet end-users as well as service personnel. Receiving a fax requires a type 3 facsimile machine or fax card. Service-related information includes:
service notes (HP Authorized Dealers)
Product Data Sheets
Material Safety Data Sheets (MSDSs)
typeface and accessory information
printer support software information
toner information
driver request form and Software Matrix 64 Chapter 2 - Service approach EN