HP Color LaserJet 8500 Service Manual - Page 415

Table 42. Unnumbered printer messages (continued) TRAY EMPTY Description: An input tray not currently selected has run out of media. = Input tray number (2, 3, or 4) = Last media type configured for the input tray = Last media size configured for the input tray TRAY LIFTING Description: The specified input tray is lifting the media into position for printing. Event log message: None Action: 1 Load the media type and size specified on the printer control panel display. 2 Replace the upper/lower cassette lifter (remaining paper sensor lever) if it is damaged or deformed. Also, if the lifter is out of position, set it in its correct position. 3 Reconnect connector J1201 on the pick-up PCA and connector J210 on the controller board. 4 Replace the tray 2 and tray 3 remaining paper sensors 1 and 2. 5 Replace the pick-up PCA. 6 Replace the controller board. Event log message: None Action: No action is required. = Input tray number (2, 3, or 4) TRAY LOAD CHECK CONTROL PANEL SETTING Description: A user has requested a media size and type combination that is not currently installed or configured in the printer. This message is also generated when the current input tray runs out of media and no other auto-selectable input trays contain that size and type of media. = Input tray number (1, 2, 3, or 4) = Last media type configured for the input tray = Last media size configured for the input tray Event log message: None Action: Load the media type and size specified on the printer control panel display, and configure the media type in the printer control panel. After the requested input tray is loaded, the printer automatically goes online. Pressing GO causes the printer to attempt to print the page on the default type and size media. If the condition persists, check the input tray type and size configuration in the control panel. EN Printer message troubleshooting 413