HP Color LaserJet Pro M255-M256 User Guide - Page 113

Setup, Reports, Print Quality

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Table 6-13 Control panel legend Number Description 1 2-line control panel 2 Touchscreen control panel 1. 2-line control panels: On the printer control panel, press the OK button. Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu. 2. Select the Reports menu. 3. Select the Print Quality Page item. This page contains five bands of color, which are divided into four groups as indicated in the following illustration. By examining each group, you can isolate the problem to a particular toner cartridge. Figure 6-1 Print quality page Table 6-14 Print quality page legend Section Toner cartridge 1 Yellow 2 Cyan 3 Black 4 Magenta ● If dots or streaks appear in only one of the groups, replace the toner cartridge that correlates with that group. ● If dots appear in more than one group, print a cleaning page. If this does not solve the problem, determine if the dots are always the same color; for example, if magenta dots appear in all five color bands. If the dots are all the same color, replace that toner cartridge. ● If streaks appear in multiple color bands, contact HP. A component other than the toner cartridge is probably causing the problem. ENWW Improve print quality 103

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Table 6-13
Control panel legend
Number
Description
1
2-line control panel
2
Touchscreen control panel
1.
2-line control panels:
On the printer control panel, press the
OK
button.
Touchscreen control panels:
From the Home screen on the printer control panel, swipe until the
Setup
menu displays. Touch the
Setup
icon
to open the menu.
2.
Select the
Reports
menu.
3.
Select the
Print Quality Page
item.
This page contains five bands of color, which are divided into four groups as indicated in the following illustration.
By examining each group, you can isolate the problem to a particular toner cartridge.
Figure 6-1
Print quality page
Table 6-14
Print quality page legend
Section
Toner cartridge
1
Yellow
2
Cyan
3
Black
4
Magenta
●
If dots or streaks appear in only one of the groups, replace the toner cartridge that correlates with that
group.
●
If dots appear in more than one group, print a cleaning page. If this does not solve the problem, determine
if the dots are always the same color; for example, if magenta dots appear in all five color bands. If the dots
are all the same color, replace that toner cartridge.
●
If streaks appear in multiple color bands, contact HP. A component other than the toner cartridge is
probably causing the problem.
ENWW
Improve print quality
103