HP Color LaserJet Pro M255-M256 User Guide - Page 8

Paper jam locations ...80 Experiencing frequent or recurring paper jams 81 Clear paper jams in the single-sheet slot (Tray 1 83 Clear paper jams in Tray 2 ...85 Clear paper jams in the rear door and the fuser area 87 Clear paper jams in the duplexer (duplex models only 89 Clear paper jams in the output bin ...91 Improve print quality ...93 Introduction ...93 Update the printer firmware ...94 Print from a different software program ...94 Check the paper-type setting for the print job 94 Check the paper type setting on the printer 94 Check the paper type setting (Windows 94 Check the paper type setting (macOS 94 Check toner-cartridge status ...95 Step one: Print the supplies status page 95 Step two: Check supplies status 95 Print a cleaning page ...96 Visually inspect the toner cartridge or cartridges 97 Check paper and the printing environment 97 Step one: Use paper that meets HP specifications 97 Step two: Check the environment 97 Step three: Set the individual tray alignment 98 Try a different print driver ...99 Check the EconoMode settings ...100 Adjust Print Density ...100 Calibrate the printer to align the colors ...101 Adjust color settings (Windows) ...102 Print and interpret the print quality page 102 Resolving print quality problems ...104 Introduction ...104 Troubleshoot print quality problems ...104 Solve wired network problems ...112 Introduction ...112 Poor physical connection ...112 The computer is using the incorrect IP address for the printer 112 The computer is unable to communicate with the printer 113 The printer is using incorrect link and duplex settings for the network 113 New software programs might be causing compatibility problems 113 The computer or workstation might be set up incorrectly 113 vi ENWW