Black horizontal lines on yellow background
..................................................................................................................
211
Black ink comes off when you touch the print
................................................................................................................
211
Edges of objects are stepped or not sharp
.....................................................................................................................
212
Edges of objects are darker than expected
.....................................................................................................................
212
Horizontal lines at the end of a cut sheet print
..............................................................................................................
212
Vertical lines of different colors
.........................................................................................................................................
212
White spots on the print
.....................................................................................................................................................
213
Colors are inaccurate
...........................................................................................................................................................
213
Colors are fading
..................................................................................................................................................................
214
Image is incomplete (clipped at the bottom)
..................................................................................................................
214
Image is clipped
...................................................................................................................................................................
214
Some objects are missing from the printed image
........................................................................................................
215
Lines are too thick, too thin or missing
............................................................................................................................
216
Lines appear stepped or jagged
........................................................................................................................................
216
Lines print double or in the wrong colors
........................................................................................................................
217
Lines are discontinuous
......................................................................................................................................................
217
Lines are blurred
..................................................................................................................................................................
218
Line lengths are inaccurate
................................................................................................................................................
218
Image Diagnostics Print
......................................................................................................................................................
219
If you still have a problem
..................................................................................................................................................
222
18
Troubleshooting ink cartridge and printhead issues
...................................................................................................................
223
Cannot insert an ink cartridge
...........................................................................................................................................
224
Ink cartridge status messages
..........................................................................................................................................
224
Cannot insert the printhead
...............................................................................................................................................
224
The front-panel display recommends reseating or replacing the printhead
.............................................................
224
Clean the printhead
.............................................................................................................................................................
225
Align the printhead
..............................................................................................................................................................
225
Printhead status messages
...............................................................................................................................................
226
19
Troubleshooting general printer issues
.........................................................................................................................................
227
Printer does not print
..........................................................................................................................................................
228
Front panel fails to initialize
...............................................................................................................................................
228
Printer seems slow
..............................................................................................................................................................
229
Communication failures between computer and printer
..............................................................................................
229
Cannot access the Embedded Web Server
......................................................................................................................
229
Cannot connect to the Internet
.........................................................................................................................................
230
Web Services issues
............................................................................................................................................................
230
Automatic file system check
..............................................................................................................................................
230
Alerts
......................................................................................................................................................................................
230
ENWW
vii