HP Designjet 4200 HP Designjet cc800ps, 815mfp, 5500mfp, and 4200 scanner - Co - Page 24

1.b Most of the colors are OK but certain ones are very different Follow the steps 1 to 5 as in 1.a and proceed from there: Are some of the colors non reproducible? See section 3.2 in the Annex Yes System Limitation. Try modifying saturation and/or lightness No Contact HP Support Organization 2.4.2.2 Grays are wrong in a color copied image Follow steps 1 to 4 as in 1.a of section 2.4.2.1. If the problem persists, try cleaning the white background plate that is on the top assembly of the scanner over the glass plate. 2.4.2.3 The copy is not as shiny as the original This may be due to not using the correct media: High Gloss or Semi Gloss media should be used in this case. 2.4.2.4 There is a big difference between right and left sides of the copy This may be due to right-left cameras' miscalibration. Try performing scanner maintenance. If this does not solve the problem, please contact the HP Support Organization. 2.4.2.5 The background results colored when copying newspapers To avoid copying the background of a background colored document (typically sepia) you should use the background cleaning option when scanning in color mode; if you are interested in B&W copying you should use either Sepia or Blueprint type of original. Color Reproduction for the HP Large Format Color Copiers family: cc800ps, 815mfp, 5500mfp and 4200 scanner 24/24