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HP Deskjet 6980 User Guide - Pre-Windows 2000 - Page 135

Photos do not print correctly

UPC - 882780129580

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"Printing in ink-backup mode" message When the printer detects that only one print cartridge is installed, ink-backup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the printer and affects the quality of printouts. If you receive the ink-backup mode message and two print cartridges are installed in the printer, verify that the plastic tape has been removed from each print cartridge. When the protective piece of plastic tape covers the print cartridge contacts, the printer cannot detect that the print cartridge is installed. 1 Remove plastic tape "Print cartridge is in the wrong slot" message If you receive this error message, the print cartridge is installed in the wrong side of the print cartridge cradle. Always install the tri-color print cartridge in the left print cartridge cradle compartment. Install the black or photo print cartridge in the right print cartridge cradle compartment. Note To easily identify the correct side of the cradle in which to install the print cartridge, match the symbol on the print cartridge with the symbol above the print cartridge cradle. Photos do not print correctly Check the paper tray 1. Verify that the photo paper in the In tray with the side to be printed on facing down. Verify that the photo paper is flat. 2. Slide the paper forward until it stops. 3. Slide the paper guides firmly against the edge of the paper. Do not press the guide so firmly against the paper that the paper bends or curls. Check the printer properties Open the Printer Properties dialog box and verify the following options: Tab Paper/Quality Setting Size is: An appropriate paper size Type is: An appropriate photo paper User's guide 133

Section	Page
Contents	3
Welcome	6
Special features	7
Get started	8
Printer features	8
Buttons and lights	10
Paper trays	12
Photo/envelope feeder	14
Print cartridges	17
Ink-backup mode	18
Automatic paper-type sensor	19
Connect to the printer	20
USB	20
Wireless networking	21
Wireless networking basics	21
Wireless network examples	25
Wireless profiles	27
Network name (SSID)	28
Wireless security	30
Authentication and encryption	30
Wi-Fi Protected Access (WPA)	33
Wired equivalent privacy (WEP)	33
Open system	35
SecureEasySetup button	35
Wireless Status light	36
Report Page button	36
Network light	37
Wireless radio	37
HP Report page	39
Embedded Web server (EWS)	42
Configure Bluetooth settings on a network printer	43
Reset the printer to the factory default settings	44
Networking glossary	45
Wired Ethernet networking	49
Ethernet basics	49
What you need for a wired network	51
Ethernet network examples	51
Install the printer on an Ethernet network	52
Connect the printer to an Ethernet network	53
Install the printer software	54
Ethernet lights	54
Bluetooth wireless printing	55
Connect the HP Bluetooth Wireless Printer Adapter	56
Configure Bluetooth settings	56
HP iPAQ Bluetooth printing	58
HP iPAQ Wi-Fi printing	59
Print photos	61
Print borderless photos	61
Print photos with a border	63
HP Real Life technologies	64
Photo print cartridge	65
Maximum dpi	66
Advanced color settings	67
Color management	68
Gray photo print cartridge	68
Exif Print	69
Store and handle photo paper	69
Save money when printing photos	70
Print photos from a digital camera	71
Use a PictBridge camera	71
PictBridge printing	71
Use a Bluetooth camera phone	73
Print other documents	74
E-mail	74
Letters	75
Documents	76
Envelopes	77
Brochures	78
Greeting cards	79
Postcards	80
Transparencies	81
Labels	82
Index cards and other small media	84
Booklets	85
Posters	86
Iron-on transfers	87
Banners	88
CD/DVD tattoos	89
Printing tips	92
Printing shortcuts	92
Fast/economical printing	93
General everyday printing	93
Presentation printing	93
Print in grayscale	93
Select a print quality	94
Set the page order	94
Print multiple pages on a single sheet of paper	95
Print a different first page	95
Print preview	97
Set a custom paper size	97
Select a paper type	98
Select a paper source	98
Print task quick sets	99
Automatic two-sided printing	101
Manual two-sided printing	103
Book binding	105
Tablet binding	106
Resize a document	107
Watermarks	109
Printer software	111
Printer Properties dialog box	111
What's This? help	111
Ink Status window	111
Download printer software updates	112
Maintenance	114
Install print cartridges	114
Set the auto-off feature	117
Align the print cartridges	117
Calibrate color	118
Automatically clean print cartridges	118
Print a test page	118
View estimated ink levels	118
Maintain the printer body	119
Remove ink from your skin and clothing	119
Manually clean print cartridges	119
Maintain print cartridges	120
Store print cartridges	120
Printer Toolbox	121
Troubleshooting	123
Ethernet problems	123
Wireless communication problems	125
Printer does not print	129
Paper jam	130
Paper problems	131
Printer prints on multiple sheets at once	132
Paper mismatch	132
Printer is stalled	133
Print cartridge problems	133
Photos do not print correctly	135
Part of the photo is faded	136
PictBridge problems	138
Bluetooth printing problems	139
Banners do not print correctly	140
Print quality is poor	141
Too much or too little ink appears on the page	142
Document is misprinted	142
Problems with borderless documents	143
Part of the photo is faded	145
Photo has an unwanted border	146
Error messages	147
Out-of-paper message	149
Printer lights are on or flashing	149
Document prints slowly	151
If you continue to have problems	152
HP support process	152
Accessories	153
Automatic Two-Sided Printing Accessory (duplexer)	153
Install the duplexer	154
Enable the duplexer	154
Automatic two-sided printing	155
Print a booklet automatically	157
Automatic two-sided printing problems	159
Automatic Two-Sided Printing Accessory specifications	160
250-Sheet Plain Paper Tray	161
Install the 250-Sheet Plain Paper Tray Accessory	162
Load the 250-Sheet Plain Paper Tray Accessory	162
Use the 250-Sheet Plain Paper Tray Accessory	165
Print a different first page with the 250-Sheet Plain Paper Tray Accessory	166
250-Sheet Plain Paper Tray Accessory specifications	167
Auto Two-Sided Print Accessory with Small Paper Tray	168
Install the Auto Two-Sided Print Accessory with Small Paper Tray	168
Enable the duplexer	169
Print postcards	169
Use the Auto Two-Sided Print Accessory with Small Paper Tray when printing from a digital camera	170
Print small photos	171
Print envelopes	172
Problems with the Auto Two-Sided Print Accessory with Small Paper Tray	173
Auto Two-Sided Print Accessory with Small Paper Tray specifications	176
Supplies	178
Paper	178
USB cables	178
Accessories	178
Specifications	179
Printer specifications	179
Environmental information	180
Environmental statement	180
Reduction and elimination	180
Recycling	180
Recycling information for the European Union	181
Energy consumption	181

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"Printing in ink-backup mode" message

When the printer detects that only one print cartridge is installed, ink-backup mode is

initiated. This printing mode lets you print with a single print cartridge, but it slows the

printer and affects the quality of printouts.

If you receive the ink-backup mode message and two print cartridges are installed in the

printer, verify that the plastic tape has been removed from each print cartridge. When

the protective piece of plastic tape covers the print cartridge contacts, the printer cannot

detect that the print cartridge is installed.

Remove plastic tape

"Print cartridge is in the wrong slot" message

If you receive this error message, the print cartridge is installed in the wrong side of the

print cartridge cradle.

Always install the tri-color print cartridge in the

left

print cartridge cradle compartment.

Install the black or photo print cartridge in the

right

print cartridge cradle compartment.

Note

To easily identify the correct side of the cradle in which to install the print

cartridge, match the symbol on the print cartridge with the symbol above the print

cartridge cradle.

Photos do not print correctly

Check the paper tray

Verify that the photo paper in the In tray with the side to be printed on facing down.

Verify that the photo paper is flat.

Slide the paper forward until it stops.

Slide the paper guides firmly against the edge of the paper.

Do not press the guide so firmly against the paper that the paper bends or curls.

Check the printer properties

Open the

Printer Properties

dialog box and verify the following options:

Tab

Setting

Paper/Quality

Size is

: An appropriate paper size

Type is

: An appropriate photo paper

User's guide

133