HP FAX-750 HP Fax 700/750 - (English) User Guide - Page 70

Understanding display messages

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Understanding display messages The messages in the following alphabetical list are displayed when problems occur. The meaning of the message is further defined in the Meaning column. The steps you should follow to correct the problem are in the Remedy column. See Avoiding Problems for hints and tips on how to best use your HP FAX. Message Call for service com time out mechanical error service station err Clear document jam Meaning Your HP FAX requires service. The document you are sending, or copying, is jammed. Remedy Contact the HP Customer Support Center. The Customer Support Center is open Weekdays 7am to 6 pm. Wednesdays to 4 pm MST. The phone number is: (208) 323-2551 Open the front cover and remove the document. Be sure that the cover is fully closed, then try again. See Also Clear paper jam The paper loaded in your HP FAX is jammed. Clearing document and paper jams, 62 Remove the paper tray and take out the jammed paper. Check the paper supply to be sure that the correct size is selected, then try again. Faxes received while paper is jammed are received to memory and printed when the paper jam is cleared. See Also Close top cover The top cover is not completely closed. Clearing document and paper jams, 62 Close the top cover. 65

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65
Understanding display messages
The messages in the following alphabetical list are displayed when problems occur.
The meaning of the message is further defined in the
Meaning
column. The steps you
should follow to correct the problem are in the
Remedy
column.
See Avoiding Problems for hints and tips on how to best use your HP FAX.
Message
Meaning
Remedy
Call for service
com time out
.......
mechanical error
.......
service station err
.......
Your HP FAX requires service.
Contact the HP Customer Support Center.
The Customer Support Center is open
Weekdays 7am to 6 pm. Wednesdays to 4 pm
MST. The phone number is:
(208) 323-2551
Clear document jam
The document you are sending,
or copying, is jammed.
Open the front cover and remove the
document. Be sure that the cover is fully
closed, then try again.
See Also
Clearing document and paper jams, 62
Clear paper jam
The paper loaded in your HP
FAX is jammed.
Remove the paper tray and take out the
jammed paper. Check the paper supply to be
sure that the correct size is selected, then try
again. Faxes received while paper is jammed
are received to memory and printed when the
paper jam is cleared.
See Also
Clearing document and paper jams, 62
Close top cover
The top cover is not completely
closed.
Close the top cover.