HP FAX-750 HP Fax 700/750 - (English) User Guide - Page 75
Problem, Hints and, Telephone and Answering Machine Problems
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Problem Hints and Tips Telephone and Answering Machine Problems There is no dial tone, I'm unable to dial out. The fax rings, but doesn't receive faxes. Be sure that the fax and telephone lines are connected correctly. The fax LINE must connect to the telephone wall jack. Telephones and answering machines must connect to a connection marked TEL on the fax machine. A connected telephone rings even when I've set the fax ring volume to off. Be sure that the handset or telephone ring volume is set to off. The telephone connected to the Press Start/Copy on the front panel to receive the fax. Then hang up the fax is answered and the call is a telephone. fax call. An extension telephone not Enter your remote reception code, then hang up the telephone. The factory connected to the fax is answered default code is 123. and the call is a fax call. Answering machine and voice calls are interrupted by the fax machine. If silent detect is set to on, try setting Silent Detect to off. But, since some older fax machines don't send a tone that identifies them as fax transmissions, when Silent Detect is set to off, you may not be able to receive faxes from these machines. Faxes are not received properly. If you have call services like call waiting, call forwarding, or rollover lines, faxes received can be corrupted. These services are not supported with your HP FAX-700/750. Faxes are recorded on the telephone answering machine. When the telephone answering machine is not connected directly to your HP FAX-700/750, callers must enter your remote reception code and then send the fax. You could record an answering machine message that explains this. Be sure that remote reception is set to Enable in the settings menu. Faxes are recorded on a telephone If the telephone answering machine is connected directly to your fax, be answering machine connected sure that you have followed the instructions in Managing Incoming Calls. directly to the fax. The telephone answering machine answers, but the fax machine doesn't receive faxes. It's possible that the answering machine is set to too many rings to answer, or that your answering machine message is too long. The ring time (six seconds per ring in the U.S.) plus the message time cannot exceed 60 seconds. Set the number of rings lower (both on the answering machine and the fax), or record a shorter message. Some fax machines call for only 25 to 30 seconds before disconnecting. Try recording several seconds of silence at the start of your answering machine message. This will give your fax a chance to answer. 70