HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv
HP Integrity Superdome SX2000 Manual
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- HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 1
HP Integrity Servers with Windows Server® 2003 Release Notes HP Part Number: 5992-4475 Published: September 2008 Edition: Enterprise Edition and Datacenter Edition - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 2
services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows Server are trademarks of the Microsoft group of companies. Intel . THE EFI SPECIFICATION AND ALL OTHER - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 3
12 TCP/IP and SNMP...12 Utility Meter...12 Supported Components...12 Superdome (with sx1000 or sx2000 chipset 12 rx8640...13 rx8620 ...14 rx7640...15 rx7620 ...16 rx6600...16 rx3600...17 rx2660...18 BL860c and BL870c Server Blade...18 Troubleshooting Common Issues...18 Application Development...19 - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 4
instead of F8 key on headless server 27 Custom Install option disables Remote Desktop 27 prlntss.sys requires Support Pack Installation 27 IP Console Switch displayed in HP-SUM, VCRM, and SMS 29 Partition Manager...29 C++ Runtime Library error message can be ignored 29 PXE boot on Intel Dual - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 5
34 Version Control...34 Some HP Integrity servers marked as non-compliant by Microsoft System Management Server...34 Baseboard Management Controller IPMI device driver not displayed in VCA 34 VCRM unsupported components 34 VCRM fails to start...35 VCRM updates wrong support pack 35 Inaccurate VGA - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 6
or SX2000 12 1-2 Components supported with rx8640 13 1-3 Components supported with rx8620 14 1-4 Components supported with rx7640 15 1-5 Components supported with rx7620 16 1-6 Components supported with rx6600 16 1-7 Components supported with rx3600 17 1-8 Components supported with rx2660 18 - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 7
, additional software requirements, supported components, and issues you may encounter, with workarounds when available. Provides Information about installing the Windows Server® 2003 software. Lists the documentation available for HP Integrity servers running Windows Server 2003 and helps you - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 8
8 - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 9
provides the following information: • Changes introduced in Release 6.1 • An overview of the Windows Server 2003 SP 2 Enterprise and Datacenter editions and supported configurations • Software requirements • Supported components • Troubleshooting common issues NOTE: For the latest release notes, see - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 10
Cabinets) • Hyper-threading support • vMedia • vKVM support • 2-32 Itanium processors with the HP mx2 dual-processor module, 2-16 Itanium processors, or 2-16 Intel Dual Core Itanium processors • 256 GB memory capacity • Up to 4 hardware partitions (nPartitions) with a Server Expansion Unit • 16 hot - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 11
• zx2 chipset • vMedia • vKVM support rx2660 • 1-2 processors • 32 GB memory capacity • 1 PCI-X slot • 2 PCI-Express slots • Two 1-Gb LAN ports • Hyper-threading support • zx2 chipset • vMedia • vKVM support BL860c Server Blade • 1-2 processors • 48 GB memory capacity • 3 Mezzanine slots (2 Type - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 12
module is equal to two processors. The HP mx2 dual processor module is supported by the sx1000 chipset used in the rx8620, rx7620, and Superdome SX1000. The Intel Dual Core Itanium processor is supported by the sx2000 chipset used in the rx8640, rx7640, and Superdome SX2000. Software Requirements - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 13
Advanced KVM Card (AD307A) 1 Keyboard • Only HP keyboards are supported. Graphic Console • TFT7600 Rack Mount Keyboard Monitor (all versions) 1 Superdome sx2000 only. rx8640 Table 1-2 Components supported with rx8640 Operating System • Windows Server 2003, Enterprise Edition with SP1/SP2 for - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 14
Components supported with rx8620 Operating System • Windows Server 2003, Enterprise Edition with SP1/SP2 for Itanium-based Systems • Windows Server 2003, Datacenter Edition with SP1/SP2 for Itanium-based Systems LAN Adapter • HP PCI 1000Base-T Gigabit Ethernet Adapter for Windows (A7061A) • HP - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 15
Components supported with rx8620 (continued) VGA Graphics • HP USB/VGA card (A6869A) (in the I/O chassis, attached to the root cell only) • HP USB/VGA card (A6869B) (in the I/O chassis, attached to the root cell only) Graphic Console • TFT7600 Rack Mount Keyboard Monitor (all versions) 1 Supports - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 16
Edition with SP2 for Itanium-based Systems • Windows Server 2003, Datacenter Edition with SP2 for Itanium-based Systems LAN Adapter • HP PCI-X Dual Port Gigabit Ethernet SX adapter (A9899A) (Supported as an accessory card and as core I/O) • HP PCI-X Dual Port Gigabit Ethernet TX adapter (A9900A - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 17
) • HP PCI-Express Smart Array E500 (AH226A) Management Processor • Integrity Integrated Lights-Out (iLO 2) • Integrity iLO Advanced Pack Graphic Console • TFT7600 Rack Mount Keyboard Monitor (all versions) rx3600 Table 1-7 Components supported with rx3600 Operating System • Windows Server 2003 - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 18
Console • TFT7600 Rack Mount Keyboard Monitor (all versions) Troubleshooting Common Issues Read this section completely before installing or running Windows Server 2003 on HP Integrity servers. This section includes workarounds that may save you valuable time and effort. 18 Release 6.1 Overview - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 19
HP Integrity VM Provider to function correctly on these systems. The baseboard Management Controller driver (also known as the HP Health Driver) automatically installs from the Support Pack and Reinstall Media, or can be manually installed from the HP Smart Setup CD. All Integrity Troubleshooting - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 20
Event notification driver (prlntss.sys) does not install correctly after a Support Pack installation following an operating system installation using SP1 slipstream or Microsoft media. The problem only occurs with Integrity servers booting from a U320 controller (embedded or HBA) with the external - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 21
32-bit systems, it lacks an EFI driver, or has corrupted firmware. All Integrity Flash the card firmware to correct the problem. If the card still has unknown values after flashing it and resetting the system, contact your local support specialist or visit http://www.hp.com/support/itaniumservers - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 22
Server 2003 SP2 operating system using the 5.2 release reinstall media. All Integrity Using the Release 5.2 HP Smart Setup Media (SSM) CD, do one of the following: • Install the Support Pack (recommended). • Install HP HP Integrity BL860c Server Blade and BL870c Server Blade 22 Release 6.1 Overview - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 23
. Then, manually enter the hp.com. Support Pack update generates errors Issue Servers Workaround When updating a system using the Support Pack from the HP Smart Setup 5.1 CD, errors may be reported in the Windows application event log. The indicated source is Emulex HBAnyware. All Integrity - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 24
Services window under Computer Management. 2. Stop the AB379A or AB429A using the Safely Remove Hardware function. HPSUM hangs on MSA 1500 boot Issue Servers Workaround HP Smart Update Manager (HP-SUM) hangs when an MSA 1500 connected to QLogic boots. All Integrity This is an MSA firmware problem - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 25
Core. HP Integrity BL860c and BL870c Server Blades There is no workaround for this problem. HP Smart Update Manager Baseboard Management Controller IPMI device driver not displayed in HP-SUM Issue Servers Workaround When using HP-SUM to upgrade to the CD 6.0 Support Pack on a server running - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 26
another operating system, ensure that the MPS setting is off before installing Windows Server 2003. rx6600, rx3600, rx2660, HP Integrity BL860c Server Blade, HP Integrity BL870c Server Blade Use the ioconfig in EFI to view and configure this value. To view the value, enter: 26 Release 6.1 Overview - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 27
(prlntss.sys). However, the Support Pack included on your HP Smart Setup CD does include this driver. All Integrity If you want this driver to be included in your installation, you must use the Support Pack installation method provided on your HP Smart Setup CD. Troubleshooting Common Issues 27 - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 28
bundle update is applied on an Integrity server rx6600 using the "HP Integrity Server rx3600/rx6600 System, BMC, iLO-2 MP, FPGA, and PsoC Firmware Bundle" HP Package, an error event might be logged in the Windows System Event Log. The The HP Insight Foundation Agent service hung on starting event is - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 29
the PAL_HALT_LIGHT smart component (cp006607.exe) for Windows Server 2003 on Itanium-based system is not indicated in the HP Smart Update Manager (HP-SUM), Version Control Repository Manager (VCRM), and Systems Management Server (SMS). All Integrity This is not an error. Because the PAL_HALT_LIGHT - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 30
Issue Servers Workaround When running Microsoft Windows Server 2003 on an HP Integrity server with Integrity Ignore these events, as they do not cause any problems or loss of data. There is no fix at this time. 6402 as internal disk drive controller generates errors Issue Servers Overview - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 31
Homepage. Scroll to the Mass Storage section on the left panel, and click the desired controller. 640x/530x might not load during system boot Issue Servers During system boot, Smart Array 640x or 530x cards might not load for RAID configuration. All Integrity Troubleshooting Common Issues 31 - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 32
ROM has to be loaded manually the first time. This can All Integrity Hot adding is not currently supported for Smart Array 640x on HP Integrity servers. You Servers All Integrity Workaround Restart the Storage Agents service and try to hot-replace the controller again. 32 Release 6.1 Overview - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 33
74 when the server contains multiple SA640x cards with different firmware versions. Superdome SX2000, rx8640, rx7640 HP recommends you Server 2003 Itanium-based systems (CP005831, SANSurferVer.exe) Servers Workaround All Integrity Access the component versions manually from the Support Pack, HP - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 34
do not support this software component. This problem occurs because the hpmpser.sys file is on these systems when they are shipped from HP pre-installed with Windows Server 2003. Superdome, rx8640, rx7640, rx6600, rx3600, rx2660, HP Integrity BL860c Server Blade, HP Integrity BL870c Server Blade - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 35
Servers Workaround • HP Integrity Gigabit Ethernet Dual-Port NIC Driver • OpenSSH Services for HP Systems Insight Manager • HP StorageWorks Fibre Channel Adapter Kit for the QLAxxxx STORPort Driver for Windows Server 2003 on Itanium-based systems • HP StorageWorks FC-HBA Configuration Utilities by - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 36
Servers visible. vMedia drive not immediately accessible Issue Servers Workaround When using vMedia to connect client this time. vKVM session stops updating Issue Servers Workaround The vKVM session stops updating in to the VGA port of the server. rx6600, rx3600 Perform the installation from - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 37
installed using vKVM on the rx2660, rx3600, and rx6600 servers. For detailed instructions, see the Installation Guide on the HP Smart Setup CD. Preinstallation Tasks Before you begin the operating system installation on your HP Integrity Server, complete these tasks: • Select whether to install from - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 38
you to overcome some issues you might encounter while deploying your Integrity server. • Install Service Pack 2 This upgrade is necessary for Intel Dual Core Itanium processor support. • Enable hyper-threading on Integrity servers The default setting for hyper-threading is off. To enable hyper - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 39
to 100% (cell-based servers only) HP recommends that you set the Cell Local Memory (CLM) parameter to 100% for optimal server performance. • Loading OEM boot drivers Boot drivers can only be installed from the Windows installation CD or a floppy disk. Integrity servers do not have floppy drives - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 40
40 - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 41
. These manuals are available on the HP Smart Setup CD and from the following websites: • http://www.hp.com/support/itaniumservers/ (HP Integrity support) • http://docs.hp.com Overview Installation Guide Introduces the Windows Server® 2003 and Windows Server® 2008 for HP Integrity servers products - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 42
on HP Integrity rx7600-series, rx8600-series, and Superdome servers. Contact HP Support for updates to the firmware. Register for HP support notifications HP recommends that you register for alerts and notifications to stay informed of updates to the drivers, patches, and other components specific
HP Integrity Servers with Windows ServerĀ®
2003
Release Notes
HP Part Number: 5992-4475
Published: September 2008
Edition: Enterprise Edition and Datacenter Edition