HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 32

Workaround The system scans only for embedded devices. The Smart Array Option ROM has to be loaded manually the first time. This can be done at the EFI shell by executing a search all command. The user needs to use search x y command (for example, search 0 8), where x is the cell number and y is the PCI slot number 640x/530x do not rebuild the internal HDD Issue Servers Workaround Smart Array 530x/640x controllers do not automatically rebuild the internal disk array when failed drives are replaced. The server backplane does not provide the manageability features needed for Smart Array adapters to recognize when drives are hot inserted into the system. All Integrity By installing the Smart Array Rescan Service, the rebuild is initiated automatically after drive replacement: 1. Download and flash the latest Smart Array firmware from www.hp.com/ support/itaniumservers. Minimum firmware revision for the SA640x controller is 2.28. Minimum firmware revision for the SA530x controller is 3.56. 2. Download and install the latest Array Configuration Utility (ACU-XE) from www.hp.com/support/itaniumservers. The minimum required revision for the ACU-XE is 7.15.18.0. 3. Download and install the Smart Array Rescan Service from www.hp.com/ support/itaniumservers. The minimum required revision for the Rescan Service is 0.1. 4. If an internal HDD array fails, replace the failed physical drive. The Rescan Service initiates the rebuild automatically (it can take up to 5 minutes before the rebuild starts). To start the rebuild immediately, open the Array Configuration Utility (ACU-XE) and select Refresh in the Controller State field. The failed array begins to rebuild. 640x hot add not supported Issue Servers Workaround If a Smart Array 6402 or 6404 card is hot-added to a slot, the card does not function and a yellow exclamation mark displays next to the corresponding device in the Device Manager. Furthermore, any SA640x card added in this manner cannot be safely removed from the system without a reboot. All Integrity Hot adding is not currently supported for Smart Array 640x on HP Integrity servers. You can use normal hot add procedures to insert the card, but it will not function until the next reboot. Hot add is fully supported on SA530x. 6400 cannot be hot-replaced during error message display Issue The Smart Array 6400 controller cannot be hot-replaced when the following error message appears: The device 'Smart Array 6400' cannot be stopped because a program is still accessing it Servers All Integrity Workaround Restart the Storage Agents service and try to hot-replace the controller again. 32 Release 6.1 Overview