HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 20

Workaround To manually check for the IPMI driver open the Windows Device Manager by right-clicking My Computer, and selecting Manage > Device Manager. The IPMI is located under System Devices as the HP Baseboard Management Controller IPMI Device (HP Baseboard Management Controller Interface Device is an older name for this driver). If the driver is missing, install it from the HP Smart Setup CD. Drivers missing from Microsoft media Issue Servers Workaround If you installed the operating system from Microsoft media, you must also install device drivers for the HP Integrity server for all devices displaying a yellow exclamation mark (!) icon in the system device manager. These drivers are available on the HP Smart Setup CD. All Integrity To install a device driver from the HP Smart Setup CD: 1. Insert the HP Smart Setup CD in the server CD/DVD drive. 2. Read the End User License Agreement. If you agree to the terms of the license agreement, click Agree to continue. 3. Run the Windows Device Manager, and click View > Devices by Type to list the system devices. 4. Expand the Other devices entry. This displays a list of all devices whose drivers were not found during installation of the operating system. Some of these devices may have a specific name, while others appear as Unknown Device. Each item is indicated by a small yellow exclamation mark icon next to its name. 5. Right-click the first item, and select Update Driver from the context menu. 6. In the Hardware Update Wizard screen, select Install the software automatically and click Next. 7. If a warning dialog appears stating the driver is not digitally signed, ignore the message. This is not an issue. Click Next to continue. 8. When successful installation is indicated, click Finish. Driver roll back causes crash Issue Servers Workaround If SecurePath software is installed and you attempt to roll back from the Storport device driver to the SCSIport driver, the system crashes with a blue screen. All Integrity This is an operating system bug. See the Microsoft Knowledge Base article #903081, titled Storport Update at http://support.microsoft.com/?kbid=903081. prlntss.sys installation issue Issue Servers Workaround The U320 Event notification driver (prlntss.sys) does not install correctly after a Support Pack installation following an operating system installation using SP1 slipstream or Microsoft media. The problem only occurs with Integrity servers booting from a U320 controller (embedded or HBA) with the external port connected to an MSA30 after a fresh operating system installation. The problem does not occur if you install the operating system using Reinstall media, or if the U320 is not used as a boot controller. All Integrity Install the driver using the individual Smart Component only found on the Software tab on your HP Smart Setup CD. Click the HP StorageWorks Event Notification Driver for Ultra320 SCSI devices for Windows Server 2003 on Itanium-based Systems link. 20 Release 6.1 Overview