HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 21

Extensible Firmware Interface (EFI) and EFI-based Setup Utility (EBSU) I/O card firmware values display as unknown Issue Servers Workaround The EBSU Maintain Firmware feature displays some I/O card firmware values as unknown in the Local version column. This occurs when the card firmware does not return a data structure that EBSU recognizes because the card firmware is configured for 32-bit systems, it lacks an EFI driver, or has corrupted firmware. All Integrity Flash the card firmware to correct the problem. If the card still has unknown values after flashing it and resetting the system, contact your local support specialist or visit http://www.hp.com/support/itaniumservers for help. QLogic HBA firmware and EFI driver revisions display incorrectly Issue Servers Workaround The EBSU Maintain Firmware feature and the SANsurfer FC HBA Manager utility VPD tab might display QLogic HBA firmware and EFI driver values incorrectly after the binaries have been updated. No functionality issues exist because the binary itself is correctly flashed to the adapters Option ROM. For this to occur, a QLogic multi-boot package must be first updated using SANsurfer on a Windows Server-based IA64 system and then later updated in the EFI Shell by EBSU. These separate events can occur hours or even months apart. All Integrity Flash the QLogic multi-boot package again using SANsurfer on a Windows Server system. The firmware and EFI driver values display correctly during the HBA Power On Self Test (POST) while booting up. These values also display correctly in the Option ROM section on the Information tab in the SANSurfer FC HBA Manager utility. EBSU displays incorrect firmware version Issue Servers Workaround EBSU displays the Emulex 4 Gigabit cards (FC2143 and FC2243) firmware version 2.10A10 as 2.10A1. Superdome SX2000, Superdome SX1000, rx8640, rx8620, rx7640, rx7620, rx6600, rx3600, rx2660 Run the Storage Adapter configuration for the Emulex card on EBSU. If the configuration tool lists more than one card, select the intended card on the tool and the firmware version is displayed correctly. EBSU changes EFI Boot menu Issue Servers Workaround If EBSU runs from vMedia, it changes the EFI Boot menu Internal Bootable DVD to point to the vMedia device. Superdome SX2000, rx8640, rx7640, rx6600, rx3600, rx2660, HP Integrity BL860c Server Blade, HP Integrity BL870c Server Blade Using the EFI Boot Manager, chose Boot Configuration and modify the Internal Bootable DVD menu entry with the correct device path. EBSU cannot change MPS settings if EFI password is set Issue Servers Workaround If the Administrator password is set in EBSU, the SFW recipe integrated in EBSU blocks the MPS Setting. HP Integrity BL870c Server Blade Do either of the following: Troubleshooting Common Issues 21