HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 19

Application Development Application hangs when calling the GetThreadContext function Issue Servers Workaround An application that calls the GetThreadContext function might stop functioning on a system running an Itanium-based version of Windows Server 2003. This can occur when the system is under a heavy workload. All Integrity This is an operating system bug. HP recommends that you apply the Microsoft hotfix to all HP Integrity servers running Windows Server 2003 (both SP1 and SP2). See the Microsoft Knowledge Base article #947504, titled An application that calls the GetThreadContext function may stop responding on a computer that is running an Itanium-based version of Windows Server 2003 at http:// support.microsoft.com/?kbid=947504. Array Configuration Utility (ACU) Verifer.exe causes ACU inaccuracies Issue Servers Workaround ACU reports incorrect results when the Windows Driver Verifier (Verifier.exe) is enabled and running in the background. All Integrity There is no workaround at this time. To run the ACU, you must first end the Verifier.exe process using the Windows Task Manager, then launch ACU. Do not run both simultaneously. Array Diagnostic Utility (ADU) Uninstall feature not functional Issue Servers Workaround The ADU uninstall feature is not working. All Integrity There is no workaround at this time. Clustering Cluster nodes unable to see messages Issue Servers Workaround Typically, events reported to the Windows Event Log are visible to all nodes connected to the cluster. However, due to a Microsoft limitation, when an event with more than 896 bytes in the data field is reported, only the cluster node that reported the event can see it. Other nodes in the cluster are unable to see this event. All Integrity servers There is no workaround at this time. Device Drivers Missing driver affects Virtual Machines Issue Servers The HP Integrity Baseboard Management Controller Device Driver must be installed on all VMs for the HP Integrity VM Provider to function correctly on these systems. The baseboard Management Controller driver (also known as the HP Health Driver) automatically installs from the Support Pack and Reinstall Media, or can be manually installed from the HP Smart Setup CD. All Integrity Troubleshooting Common Issues 19